Description of problem:
1. otrs 2.1.6 was released 2007-03-05. see http://otrs.org/news/2007/otrs_2-1_6/
2. otrs-2.1.5-1 rpm -qi --changelog last info is for otrs-2.0.4-5, ie current
version update is missing.
Version-Release number of selected component (if applicable):
One of the source package changes is:
"Changed unlock time reset mechanism, added unlock time reset if a agent sends
an external message to the customer (like escalation reset mechanism)."
, that looks like it will be a good improvement.
I hope the attached diff saves some time in getting this done ?
The spec builds and the noarch installs, but I haven't tested otrs functionality.
Created attachment 150663 [details]
spec file mod to get version 2.1.6 and add changelog comment
the RPM change logs are to document what has occured in the specfile and RPM,
not what changed in the app. Thats what the app changelogs are for. I'll
update to 2.1.6 soon.
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Mike orphaned otrs:
I would be willing to maintain the package and update to new releases eg: 2.2.6,
however: http://otrs.org/download/ are releasing Fx rpm packages, I don't know
if / how well they work.