Red Hat Bugzilla – Bug 239346
Installation erases existing printer configuration
Last modified: 2009-01-20 05:26:26 EST
Description of problem:
Updating cups erases existing printer configuration information.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
I updated the CUPS package (plus many others) by using up2date, and rebooted the
system. Attempting to print a file from acroread generated a message that no
default printer was defined. Investigation revealed that the file
/etc/cups/printers.conf had been replaced.
The installer should have added the new configuration file as
printers.conf.rpmnew without touching the old configuration file.
I don't know for sure that installing cups was the cause of this problem, but
the evidence certainly suggests it.
What does 'printconf-tui --Xexport' say? Please attach the output.
This request was evaluated by Red Hat Engineering for inclusion in a Red
Hat Enterprise Linux maintenance release.
As this bug has been in NEEDINFO for an extended period of time we are going
to close this bug due to inactivity. If you would like to persue this
matter feel free to reopen this bug and attach the needed information.
With the goal of minimizing risk of change for deployed systems, and in
response to customer and partner requirements, Red Hat takes a conservative
approach when evaluating enhancements for inclusion in maintenance updates
for currently deployed products. The primary objectives of update releases
are to enable new hardware platform support and to resolve critical
However, Red Hat will further review this request for potential inclusion
in future major releases of Red Hat Enterprise Linux.