Bug 340481 - firefox hangs on start on proxied networks
Summary: firefox hangs on start on proxied networks
Keywords:
Status: CLOSED INSUFFICIENT_DATA
Alias: None
Product: Fedora
Classification: Fedora
Component: firefox
Version: 8
Hardware: All
OS: Linux
high
high
Target Milestone: ---
Assignee: Gecko Maintainer
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard: firefox3INSUFFICIENT_DATAmassClosing
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2007-10-19 20:22 UTC by Rui Matos
Modified: 2018-04-11 13:02 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2008-04-09 14:05:20 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)
firefox-failed-start.log (1009.57 KB, text/plain)
2007-12-02 05:33 UTC, Matt Domsch
no flags Details
Log requested (19.43 KB, text/plain)
2007-12-10 16:46 UTC, Rui Matos
no flags Details

Description Rui Matos 2007-10-19 20:22:45 UTC
Description of problem:
On networks that require a proxy to access the web (and blocks all port 80
traffic), the new home page makes firefox hang for quite a while waiting for the
tcp connection to time out before the window is mapped (and thus the user is
able to set the proxy settings).

Version-Release number of selected component (if applicable):
On fedora 8 test 3.

How reproducible:
Always

Comment 1 Matt Domsch 2007-12-02 05:31:22 UTC
confirmed for me too.  And not just for proxied networks, it will also be very
very slow to start if the user's home page server is down (even if started using
'firefox file://dev/null'.  On networks where TCP SYN's are not rejected but
silently dropped, firefox waits for the full timeout before even displaying a GUI.

tonight, start.fedoraproject.org is offline.  This means many users won't be
able to start firefox in any reasonable amount of time.

Comment 2 Matt Domsch 2007-12-02 05:33:09 UTC
Created attachment 274931 [details]
firefox-failed-start.log

ltrace -S -f on a firefox startup when the network drops SYN packets aimed at
the browser's home page.  No GUI is displayed for a very long time, if ever.

Comment 3 Christopher Aillon 2007-12-03 15:58:11 UTC
export NSPR_LOG_MODULES=nsHttp:5
export NSPR_LOG_FILE=firefoxhttp.log

And then post a log from firefox after reproducing?


Comment 4 Rui Matos 2007-12-10 16:45:43 UTC
(In reply to comment #3)
> export NSPR_LOG_MODULES=nsHttp:5
> export NSPR_LOG_FILE=firefoxhttp.log
> 
> And then post a log from firefox after reproducing?

Ok, here is what I've done to get this:
1. Do those exports.
2. Start firefox with a clean ~/.mozilla from the same shell prompt.
3. When the window finally appeared (~5 min later) I hit the stop button and the
closed the firefox window.

Will attach the log in a moment.


Comment 5 Rui Matos 2007-12-10 16:46:18 UTC
Created attachment 282891 [details]
Log requested

Comment 6 Matěj Cepl 2008-01-30 22:42:41 UTC
If this issue turns out to still be reproduceable in the latest updates for this
Fedora Core release, please file a bug report in the the upstream bugzilla
located at http://bugzilla.mozilla.org in the particular component.

Once you've filed your bug report to the upstream bugzilla, if you paste the new
bug URL here, Red Hat will continue to track the issue in the centralized
upstream bug tracker, and will review any bug fixes that become available for
consideration in future updates.

Setting status to NEEDINFO, and awaiting upstream bug report URL for tracking.

Thanks in advance.

Comment 9 Matěj Cepl 2008-02-21 22:35:00 UTC
At this point, we're going to only be taking security fixes and major stability
fixes into this release of Fedora.  However, we still want to ensure the bug is
fixed in the next version.  We'd appreciate if you could test Firefox 3,
available at http://www.mozilla.com/en-US/firefox/all-beta.html or now shipping
as the default in Fedora rawhide and provide feedback as to whether it still
exists so we can file a ticket upstream to try to fix it in Firefox 3 before it
is released.

Comment 10 Matěj Cepl 2008-02-21 22:36:22 UTC
At this point, we're going to only be taking security fixes and major stability
fixes into this release of Fedora.  However, we still want to ensure the bug is
fixed in the next version.  We'd appreciate if you could test Firefox 3,
available at http://www.mozilla.com/en-US/firefox/all-beta.html or now shipping
as the default in Fedora rawhide and provide feedback as to whether it still
exists so we can file a ticket upstream to try to fix it in Firefox 3 before it
is released.

Comment 11 Matěj Cepl 2008-04-09 14:05:20 UTC
Since there are insufficient details provided in this report for us to
investigate the issue further, and we have not received feedback to the
information we have requested above, we will assume the problem was not
reproducible, or has been fixed in one of the updates we have released for the
reporter's distribution.

Users who have experienced this problem are encouraged to upgrade to the latest
update of their distribution, and if this issue turns out to still be
reproducible in the latest update, please reopen this bug with additional
information.

Closing as INSUFFICIENT_DATA.

[This is a mass-closing request, if you think that this bug shouldn't be closed,
please, reopen with additional information.]


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