Bug 370121 - Exception Occurs when running software updater
Summary: Exception Occurs when running software updater
Keywords:
Status: CLOSED DUPLICATE of bug 369971
Alias: None
Product: Red Hat Enterprise Linux 5
Classification: Red Hat
Component: rhn-client-tools
Version: 5.0
Hardware: i386
OS: Linux
low
medium
Target Milestone: ---
: ---
Assignee: John Matthews
QA Contact:
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2007-11-07 18:52 UTC by Hans Wegmueller
Modified: 2008-06-11 14:54 UTC (History)
0 users

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2008-06-11 14:54:27 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
dump file for package updater crash (21.09 KB, application/octet-stream)
2007-11-07 18:53 UTC, Hans Wegmueller
no flags Details

Description Hans Wegmueller 2007-11-07 18:52:42 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.0.12) Gecko/20070718 Red Hat/1.5.0.12-3.el5 Firefox/1.5.0.12

Description of problem:
I'm told there are updates to retrieve for this computer.

I try to update, but I get a message saying the following:

"An unhandled exception has occured.  This is most likely a bug."

it goes on to instruct me to file a bugzilla report against the Software Updater component and to also save and attach dump file.  Will attach file.

Version-Release number of selected component (if applicable):
Software Updater

How reproducible:
Always


Steps to Reproduce:
1.click on updater icon on top right part of panel OR click on Applications -> System tools -> Software update
2.type in admin password as requested
3.error occurs after a couple of seconds

Actual Results:
I get error message given above.

Expected Results:
I should have been presented with options to update some software.

Additional info:

Comment 1 Hans Wegmueller 2007-11-07 18:53:46 UTC
Created attachment 250621 [details]
dump file for package updater crash

Comment 2 John Matthews 2008-06-11 14:54:27 UTC

*** This bug has been marked as a duplicate of 369971 ***


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