Red Hat Bugzilla – Bug 388651
thunderbird crashes on startup. local mail seems to be wiped out.
Last modified: 2018-04-11 08:11:46 EDT
Description of problem:
Staring thunderbird gives me:
The application gecko has crashed.
Information about the crash has been successfully collected.
I'll upload the log file.
$ ls -l .thunderbird/xxmtmj8t.default/Mail/mail.spindazzle.org
-rw-rw-r-- 1 green green 0 2007-03-18 08:59 Drafts
-rw-rw-r-- 1 green green 1694 2007-11-17 06:31 Drafts.msf
-rw-rw-r-- 1 green green 68440064 2007-06-27 19:13 Inbox
-rw-rw-r-- 1 green green 0 2007-11-17 10:25 Inbox.msf
-rw-rw-r-- 1 green green 1233 2007-03-19 00:48 Junk.msf
-rw------- 1 green green 25 2007-10-29 14:42 msgFilterRules.dat
-rw-rw-r-- 1 green green 61 2007-11-17 09:30 popstate.dat
-rw-rw-r-- 1 green green 0 2007-03-18 08:59 Sent
-rw-rw-r-- 1 green green 1692 2007-11-17 06:31 Sent.msf
-rw-rw-r-- 1 green green 0 2007-03-18 08:59 Templates
-rw-rw-r-- 1 green green 1705 2007-11-17 06:31 Templates.msf
-rw-rw-r-- 1 green green 0 2007-03-18 08:59 Trash
-rw-rw-r-- 1 green green 1850 2007-11-17 06:31 Trash.msf
Inbox just contains 0x00, so all of that mail is gone.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
Created attachment 262441 [details]
Does it crash every time, you run thunderbird? Are you able to run thunderbird
inside of debugger (that means, you have to have gdb installed, and then run
thunderbird with -g paramter and initiate a command run on prompt)? When it
crashes run in gdb command
thread apply all backtrace
and paste to this bug output from gdb, please.
Created attachment 263561 [details]
At this point, we're going to only be taking security fixes and major stability
fixes into this release of Fedora. However, we still want to ensure the bug is
fixed in the next version. We'd appreciate if you could test with the latest
version of Thunderbird (22.214.171.124) now available for your distribution and
provide feedback as to whether the problem still exists so we can file a ticket
upstream as soon as possible.
Since there are insufficient details provided in this report for us to
investigate the issue further, and we have not received feedback to the
information we have requested above, we will assume the problem was not
reproducible, or has been fixed in one of the updates we have released for the
Users who have experienced this problem are encouraged to upgrade to the latest
update of their distribution, and if this issue turns out to still be
reproducible in the latest update, please reopen this bug with additional
Closing as INSUFFICIENT_DATA.