Bug 392071 - crash during register new system
crash during register new system
Product: Red Hat Enterprise Linux 5
Classification: Red Hat
Component: rhn-client-tools (Show other bugs)
x86_64 Linux
low Severity medium
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Assigned To: John Matthews
Depends On:
  Show dependency treegraph
Reported: 2007-11-20 07:37 EST by Jerzy Mackiewicz
Modified: 2009-02-20 16:36 EST (History)
1 user (show)

See Also:
Fixed In Version:
Doc Type: Bug Fix
Doc Text:
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Clone Of:
Last Closed: 2009-02-20 16:36:53 EST
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Regression: ---
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Verified Versions:
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oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

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Description Jerzy Mackiewicz 2007-11-20 07:37:24 EST
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; pl-PL; rv: Gecko/20071105 F/hacked farfocel

Description of problem:
An error has occurred:
Error Class Code: 42
Error Class Info: Invalid ORG_ID requested
     An error has occurred while processing your request. If this problem
     persists please enter a bug report at bugzilla.redhat.com.
     If you choose to submit the bug report, please be sure to include
     details of what you were trying to do when this error occurred and
     details on how to reproduce this problem.
See /var/log/up2date for more information

[Tue Nov 20 14:08:08 2007] rhn_register
Traceback (most recent call last):
  File "/usr/sbin/rhn_register", line 79, in ?
  File "/usr/share/rhn/up2date_client/rhncli.py", line 65, in run
    sys.exit(self.main() or 0)
  File "/usr/sbin/rhn_register", line 64, in main
  File "/usr/share/rhn/up2date_client/tui.py", line 1851, in main
  File "/usr/share/rhn/up2date_client/tui.py", line 1758, in run
    if self._show_subscription_window() == False:
  File "/usr/share/rhn/up2date_client/tui.py", line 1697, in _show_subscription_window
  File "/usr/share/rhn/up2date_client/tui.py", line 1676, in _activate_hardware
    hardwareInfo, self.other['org_id'])
  File "/usr/share/rhn/up2date_client/rhnreg.py", line 750, in activateHardwareInfo
    hardwareInfo, other)
  File "/usr/share/rhn/up2date_client/rhnserver.py", line 52, in __call__
    raise self.__exception_from_fault(f)
up2date_client.up2dateErrors.CommunicationError: Błąd podczas komunikacji z serwerem. Otrzymano komunikat:

# rpm -qa | grep rhn-

# cat /etc/redhat-release 
Red Hat Enterprise Linux Server release 5.1 (Tikanga)

DVD download today. Small instalation, not X, not Gnome - only text.

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. #rhn_register
2. press next
3. put login/pass
4. crash :-)

Actual Results:

Expected Results:

Additional info:
Comment 1 Clifford Perry 2009-02-20 16:35:54 EST
I was not able to replicate this issue. Please contact Support if further assistance is needed. 

Comment 2 RHEL Product and Program Management 2009-02-20 16:36:53 EST
Development Management has reviewed and declined this request.  You may appeal
this decision by reopening this request.

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