Bug 404971 - Unable to login in to up2date
Summary: Unable to login in to up2date
Alias: None
Product: Red Hat Enterprise Linux 3
Classification: Red Hat
Component: up2date   
(Show other bugs)
Version: 3.0
Hardware: All
OS: Linux
Target Milestone: ---
Assignee: Mike Orazi
QA Contact: Amy Owens
Depends On:
TreeView+ depends on / blocked
Reported: 2007-11-29 20:25 UTC by William Lee
Modified: 2008-04-21 21:14 UTC (History)
0 users

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Last Closed: 2008-04-21 21:14:02 UTC
Type: ---
Regression: ---
Mount Type: ---
Documentation: ---
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

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Description William Lee 2007-11-29 20:25:57 UTC
Description of problem:
I just installed Red Hat Linux. When I tried activating up2date for the first
time I get the following message.

Error Class Code: 3
Error Class Info: This login is already taken, or the password is incorrect.
     An error has occurred while processing your request. If this problem
     persists please enter a bug report at bugzilla.redhat.com.
     If you choose to submit the bug report, please be sure to include
     details of what you were trying to do when this error occurred and
     details on how to reproduce this problem.

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. Attempt to log in to up2date and activate account.
Actual results:

Expected results:

Additional info:

Comment 1 Mike Orazi 2008-04-21 21:14:02 UTC
This is a normal error message indicating that the login id you are attempting
to use has already been taken by someone else.  

Recommended action is to try a different user name.

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