Description of problem: Thunderbird can become unresponsive for several minutes at a time when the GL Desktop is enabled Version-Release number of selected component (if applicable): 2.0.0.9 (20071115) How reproducible: Very Frequent Steps to Reproduce: 1. Enable GL Desktop 2. Launch Thunderbird Actual results: After a period of time Thunderbird will become unresponsive and then will recover later on Expected results: Thunderbird should always remain responsive Additional info: I have verified when GL Desktop is disable there are no problem. Also as stated above waiting for a while will allow Thunderbird to recover. Also, killing Thunderbird and restarting also works.
Tried but cannot reproduce. Thanks for the bug report. We have reviewed the information you have provided above, and there is some additional information we require that will be helpful in our diagnosis of this issue. Please attach your X server config file (/etc/X11/xorg.conf) and X server log file (/var/log/Xorg.*.log) to the bug report as individual uncompressed file attachments using the bugzilla file attachment link below. Could you please also try to run without any /etc/X11/xorg.conf whatsoever and let X11 autodetect your display and video card? Attach to this bug /var/log/Xorg.0.log from this attempt as well, please. We will review this issue again once you've had a chance to attach this information. Thanks in advance. Thanks for the bug report. We have reviewed the information you have provided above, and there is some additional information we require that will be helpful in our diagnosis of this issue. Please attach your X server config file (/etc/X11/xorg.conf) and X server log file (/var/log/Xorg.*.log) to the bug report as individual uncompressed file attachments using the bugzilla file attachment link below. Could you please also try to run without any /etc/X11/xorg.conf whatsoever and let X11 autodetect your display and video card? Attach to this bug /var/log/Xorg.0.log from this attempt as well, please. We will review this issue again once you've had a chance to attach this information. Thanks in advance.
Created attachment 292572 [details] X11 configuration file
Created attachment 292573 [details] X server log X server log file
I'm not sure how I'm supposed to run without the /etc/X11/xorg.conf file. Please provide more detail about what it needed. I have an nVidia graphics with 256 Megabytes of video RAM.
(In reply to comment #4) > I'm not sure how I'm supposed to run without the /etc/X11/xorg.conf file. > Please provide more detail about what it needed. Just rename it to something else and restart X. Don't worry.
I have not had time yet to try running the X Windows server without a configuration. However, I'm beginning to suspect that the problem happens whenever Thunderbird receives new e-mail from the mail server. Thunderbird is configured to access e-mail through POP.
Created attachment 293092 [details] X server log file for no configuration This is the log file that was generated when I started the X Windows server with no xorg.conf file (i.e. /etc/X11/xorg.conf)
Reporter, this is Catch-22 you got into. OSS nv driver doesn't support GL Desktop, so we cannot reproduce the bug with it, and we couldn't support binary-only nvidia driver, because we don't have any idea what's going inside of it. You can try with noveau driver, but it is not stable much. Actually, it would be nice idea to try -- could you tell us what happens when you set up nouveau driver with system-config-display. Does it help to your TB problem? However, leaving this to Firefox guys to take a look as well.
I tried to enable the noveau driver. I could not start the X server with that driver enabled.
I'm not sure what has happened. When the X server failed to start I restored the /etc/X11/xorg.conf file from a backup. After I brought up X Windows again, Thunder bird is acting much better. It is not locking up and it now plays my mail notification sound, which it has never done since I upgraded to Fedora 8. When I check the display settings, it seems to indicate I'm using the original driver when things were not working properly.
Original driver means "xorg-x11-drv-nv" and you are using nvidia driver? Anyway, seems like your problem has been (somehow) fixed. Closing as NOTABUG (anymore).
The Video Card dialog in the Display Settings lists the driver as: nvidia - Vender-supplied driver for nvidia cards. I don't know that I won't have this problem again. So far all I've done is log out of the system one time and it came up like this where everything is working. I don't know how the system will behave when I have a need to reboot.
If the problem happens again, feel free to reopen the bug, but please don't do it if you use nvidia (binary-only) driver from nVidia. We cannot support these drivers, and I would have to close your bug as CANTFIX. I know that nv driver doesn't support GL Desktop in the moment, so you would have to try nouveau (and that's quite experimental). Sorry, bad situation, but we have really a lot of experiences with bugs surprisingly vanishing when user switched from nvidia to nv driver (don't blaming nvidia for the problem, we have our own problems with nv driver -- with not being able to run GL Desktop in the first place -- but the issue with nvidia drivers just cannot be solved by us).
Just to add -- if the problem happens again, you may try nvidia forums. We have reports about people there being pretty good in supporting users.
As per comments from mcepl, I am reopening this bug. I finally got to the point where I had to reboot the my system, and the problem has returned. It is also suggested that I try some nVidia forums. Where can I find these forums?
At this point, we're going to only be taking security fixes and major stability fixes into this release of Fedora. However, we still want to ensure the bug is fixed in the next version. We'd appreciate if you could test with the latest version of Thunderbird (2.0.0.12) now available for your distribution and provide feedback as to whether the problem still exists so we can file a ticket upstream as soon as possible.
I usually update Thunderbird through yum. However I don't see a current update for it. When should I expect the update to be available?
It should be in updates now. See for example: http://sunsite.mff.cuni.cz/pub/fedora/updates/8/i386/thunderbird-2.0.0.12-1.fc8.i386.rpm
Reporter, are you able to reproduce the problem with current thunderbird-2.0.0.14-1.fc8? Thank you
I have since upgraded to Fedora 9, and unfortunately I'm encountering problems more serious than Thunderbird being unresponsive.
Oh well, I am sorry to hear that. This bug however, could be probably closed. Users who have experienced this problem are encouraged to upgrade to the latest update of their distribution, and if this issue turns out to still be reproducible in the latest update, please reopen this bug with additional information. Closing as INSUFFICIENT_DATA.