Bug 434552 - Unable to register system although there is a free entitlement
Unable to register system although there is a free entitlement
Status: CLOSED DEFERRED
Product: Red Hat Enterprise Linux 4
Classification: Red Hat
Component: up2date (Show other bugs)
4.0
i686 Linux
low Severity medium
: rc
: ---
Assigned To: Pradeep Kilambi
Fanny Augustin
:
Depends On:
Blocks:
  Show dependency treegraph
 
Reported: 2008-02-22 12:52 EST by Rick Renshaw
Modified: 2008-07-22 12:16 EDT (History)
0 users

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Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Environment:
Last Closed: 2008-07-22 12:16:33 EDT
Type: ---
Regression: ---
Mount Type: ---
Documentation: ---
CRM:
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Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---


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Description Rick Renshaw 2008-02-22 12:52:41 EST
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.12) Gecko/20080201 Firefox/2.0.0.12

Description of problem:
When I try to register one of my systems, I get the following error:

âââââââââââââââ⤠Fatal Error âââââââââââââââââ
â                                            â
â Problem registering system:                â
â                                            â
â Error Message:                             â
â     Insufficient Software Channel          â
â Entitlements:                              â
â                                            â
â     cfid5488  Red Hat Enterprise Linux     â
â (core server)                              â
â                                            â
â note: One of the above Software Channel    â
â Entitlement(s) are required                â
â to provides access to: cid2866 Red Hat     â
â Enterprise Linux ES (v. 4 for 32-bit x86)  â
â Error Class Code: 70                       â
â Error Class Info:                          â
â      All available subscriptions for the   â
â requested channel have been exhausted.     â
â      Please contact a Red Hat Network      â
â Sales associate.                           â
â Explanation:                               â
â      An error has occurred while           â
â processing your request. If this problem   â
â      persists please enter a bug report    â
â at bugzilla.redhat.com.                    â
â      If you choose to submit the bug       â
â report, please be sure to include          â
â      details of what you were trying to    â
â do when this error occurred and            â
â      details on how to reproduce this      â
â problem.                                   â
â                                            â

I un-entitled our test system (which was working fine) to use the entitlement for the new production system, and now both systems are showing this error if I try to register them.

Version-Release number of selected component (if applicable):
up2date-4.5.5-7.el4

How reproducible:
Always


Steps to Reproduce:
1. up2date --register


Actual Results:
Follow prompts and the error pops up after 20% of transmitting the data.

Expected Results:
System should have registered successfully.

Additional info:
Both systems are behind a NAT.
Comment 1 Clifford Perry 2008-07-22 12:16:33 EDT
Please contact Red Hat Support for assistance. 

Regards,
Clifford. 

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