Bug 441122 - Bugzilla crashes konqueror
Summary: Bugzilla crashes konqueror
Keywords:
Status: CLOSED NEXTRELEASE
Alias: None
Product: Bugzilla
Classification: Community
Component: Bugzilla General
Version: 3.2
Hardware: i586
OS: Linux
low
medium
Target Milestone: ---
Assignee: PnT DevOps Devs
QA Contact:
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2008-04-06 14:48 UTC by Anne
Modified: 2013-06-24 02:22 UTC (History)
0 users

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2008-07-21 02:26:50 UTC
Embargoed:


Attachments (Terms of Use)

Description Anne 2008-04-06 14:48:18 UTC
Description of problem:
Rawhide, updated to today (Sunday 6th).  Bugzilla crashes konqueror when you 
reach the page ?product=Fedora

Version-Release number of selected component (if applicable):


How reproducible:
Constant

Steps to Reproduce:
1.Log in to bugzilla
2.Select New
3.Select Fedora from Fedora Products
  
Actual results:

The page loads the top section, up to and including 

Bug Information
Reporter lists
Product Fedora

From there on 'Version' and 'Component' as visible in the left-hand panel, but 
the rest is blank and konqueror is frozen.

Expected results:
A complete display as used here.

Additional info:

Comment 1 Anne 2008-04-06 14:49:05 UTC
Today's update did not affect this - it was present in yesterday's rawhide.

Comment 2 John Berninger 2008-04-06 15:20:31 UTC
Filing against Bugzilla product for bugzilla.redhat.com as opposed to bugzilla
package based on reference to "?product=Fedora"

Comment 3 Anne 2008-04-07 13:11:14 UTC
After updating this morning I find that there is a message on the Query page 
telling me to refresh with JavaScript enabled - I didn't see that yesterday.  
JavaScript IS enabled in konqueror.  Also, today, but not yesterday, clicking 
on the New button simply returns me to Query.

Comment 4 Anne 2008-04-07 13:15:58 UTC
Delete that last comment.  My automatic login had not worked.  After logging 
in, 'New' directed me to another login page.  Selecting 'Fedora' directed me 
to another login page.  I stopped there.

Comment 5 Anne 2008-05-21 14:52:03 UTC
Konqueror still freezes at the point of selecting 'Fedora'.  This is updated F9
box, KDE 4.0.3.

Comment 6 Noura El hawary 2008-05-22 05:59:47 UTC
hmmm ,, it seems to be working fine for me ? are we talking about:

https://partner-bugzilla.redhat.com/enter_bug.cgi?product=Fedora

the page loads fine on Konqueror for me.

I even created a test bug and was all good:
https://partner-bugzilla.redhat.com/show_bug.cgi?id=444788

Noura

Comment 7 Anne 2008-05-22 11:31:06 UTC
No, it's not the partner-bugzilla page, but the bugzilla.redhat.com page.  I'm
using it now, so adding to a bug report is no problem.  It's just the first page
of reporting a new bug.  When I get to the point of selecting 'Fedora' konqueror
freezes.  I have left it for an hour and it has stayed frozen.

Comment 8 David Lawrence 2008-07-18 22:09:46 UTC
Could you verify that this works for you under Konquerer using
https://partner-bugzilla.redhat.com instead of https://bugzilla.redhat.com and
let us know? We will be moving live with the code currently on partner-bugzilla
on August the 2nd so we are not planning on any non-emergency fixes with the
code currently on bugzilla.redhat.com.

Thanks
Dave

Comment 9 Anne 2008-07-19 16:45:02 UTC
Do I need a new login?  The https://bugzilla.redhat.com login doesn't seem to
have been transferred.

Comment 10 David Lawrence 2008-07-19 20:10:56 UTC
Your account is there. Does your current password not work? What error message
are you getting when try to login? I can reset your password on partner-bugzilla
to something else if you want to email it me personally.

Dave

Comment 11 Anne 2008-07-20 16:06:15 UTC
Got it sorted - I used an old password.  Sorry for that.

https://partner-bugzilla.redhat.com lets me in and select a component.  I think
the bug is fixed in this version.


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