Description of problem: There is a need for sos plugins for EMC storage products. Please see the attached plugins provided by EMC as a starter.
Created attachment 305693 [details] EMC sos module
Hi, I'm assuming you've done all necessary testing since I don't have access to any EMC hardware at this time. Thanks!
Adam - I believe you are correct. EMC has signed up for all necessary testing since they developed this. Wayne (the reporter) can funnel any questions to the right EMC folks if needed.
Hi Adam. We tested the module here on servers configured with single and multiple CLARiiON and Symmetrix arrays. The module is basically modeled after our emcgrab with many of the system reports removed, Red Hat sysreport already covers those areas, and targetted to gathering information for CLARiiON and Symmetrix arrays. Regards, Wayne.
~~~ Attention Partners! ~~~ Please test this URGENT / HIGH priority bug at your earliest convenience to ensure it makes it into the upcoming RHEL 5.3 release. The fix should be present in the Partner Snapshot #2 (kernel*-122), available NOW at ftp://partners.redhat.com. As we are approaching the end of the RHEL 5.3 test cycle, it is critical that you report back testing results as soon as possible. If you have VERIFIED the fix, please add PartnerVerified to the Bugzilla Keywords field to indicate this. If you find that this issue has not been properly fixed, set the bug status to ASSIGNED with a comment describing the issues you encountered. All NEW issues encountered (not part of this bug fix) should have a new bug created with the proper keywords and flags set to trigger a review for their inclusion in the upcoming RHEL 5.3 or other future release. Post a link in this bugzilla pointing to the new issue to ensure it is not overlooked. For any additional questions, speak with your Partner Manager.
~~ Snapshot 3 is now available ~~ Snapshot 3 is now available for Partner Testing, which should contain a fix that resolves this bug. ISO's available as usual at ftp://partners.redhat.com. Your testing feedback is vital! Please let us know if you encounter any NEW issues (file a new bug) or if you have VERIFIED the fix is present and functioning as expected (add PartnerVerified Keyword). Ping your Partner Manager with any additional questions. Thanks!
~~ Attention ~~ Snapshot 4 is now available for testing @ partners.redhat.com ~~ Partners, it is vital that we get your testing feedback on this important bug fix / feature request. If you are unable to test, please clearly indicate this in a comment to this bug or directly with your partner manager. If we do not receive your test feedback, this bug is at risk from being dropped from the release. If you have VERIFIED the fix, please add PartnerVerified to the Bugzilla Keywords field, along with a description of the test results. If you encounter a new bug, CLONE this bug and request from your Partner manager to review. We are no longer excepting new bugs into the release, bar critical regressions.
EMC, what is the current status of this bug fix? The fix should be present in the latest RHEL5.3 Snapshot. Please test and send feedback ASAP.
~~ Snapshot 5 is now available @ partners.redhat.com ~~ Partners, RHEL 5.3 Snapshot 5 is now available for testing. Please send us your testing feedback on this important bug fix / feature request AS SOON AS POSSIBLE. If you are unable to test, indicate this in a comment or escalate to your Partner Manager. If we do not receive your test feedback, this bug will be AT RISK of being dropped from the release. If you have VERIFIED the fix, please add PartnerVerified to the Bugzilla Keywords field, along with a description of the test results. If you encounter a new bug, CLONE this bug and request from your Partner manager to review. We are no longer excepting new bugs into the release, bar critical regressions.
Wayne, EMC, what's the latest test status for this fix?
Removing OtherQA, this bug was checked in-house (minimally, it was smoke-tested)
An advisory has been issued which should help the problem described in this bug report. This report is therefore being closed with a resolution of ERRATA. For more information on therefore solution and/or where to find the updated files, please follow the link below. You may reopen this bug report if the solution does not work for you. http://rhn.redhat.com/errata/RHBA-2009-0171.html
Ack