Bug 448990 - IT doesn't display comment that has charlength < 4
Summary: IT doesn't display comment that has charlength < 4
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Issue-Tracker
Classification: Retired
Component: Performance
Version: Next Ops Maint
Hardware: All
OS: All
medium
low
Target Milestone: ---
Assignee: Lisa Lu
QA Contact: Denise Hughes
URL:
Whiteboard:
Depends On: 484392
Blocks:
TreeView+ depends on / blocked
 
Reported: 2008-05-29 19:49 UTC by Mike Amburn
Modified: 2009-04-27 14:14 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2009-04-27 14:14:43 UTC
Embargoed:


Attachments (Terms of Use)

Description Mike Amburn 2008-05-29 19:49:27 UTC
IT doesn't display comment that has charlength < 4.
Problem appears to customers but may/not appear to RH employees.

Comment 1 Denise Hughes 2009-01-28 22:15:23 UTC
Mike, 

Please add steps to reproduce this bug.  I am not able to reproduce this in qa.

Thanks,
Denise

Comment 2 Denise Hughes 2009-01-29 16:06:47 UTC
Steps to Reproduce:
1. Access Issue Tracker (as admin user) and create a new ticket.
2. Access the ticket created.  Enter a comment with less than 4 characters and click on Commit Event.
3. In the left navigation under Administration, click on Switch User.
4. Select user ssl126 and click on Switch.
5. Access the ticket created and view the comments.

Results:
The comment with less than 4 characters is not displayed.

Expected Results:
The comment should be displayed.

Comment 3 Lisa Lu 2009-01-29 18:48:08 UTC
Committed revision 3455.

Comment 4 Lisa Lu 2009-01-29 18:48:55 UTC
(In reply to comment #3)
> Committed revision 3455.

fix is pushed to DEV:
http://cspserver2.app.dev.redhat.com

Comment 5 Denise Hughes 2009-01-30 12:08:15 UTC
Verified in am-qa.  
Correction to comment #2 step 4.
4. Select user xxl126

Comment 6 Denise Hughes 2009-03-03 12:24:22 UTC
Verified in webqa at http://enterprise.webqa.redhat.com/issue-tracker/

Comment 7 Lisa Lu 2009-04-01 14:06:54 UTC
Note to rbroadna:

The fix is to make sure 

i ) when a customer enters a comment that's total length of 4 characters, the Red Hat user in that group can see the comment.

ii i ) when a Red Hat user enters a public comment that's total length of 4 characters, the customer in that group can see the comment.

recommended test group: Test Group LLU
recommended test user:  xxl126

Lisa

Comment 8 Ricky Broadnax 2009-04-08 00:24:39 UTC
verified this date due to new rpm's pushed to webqa environment.

Comment 9 Ricky Broadnax 2009-04-15 17:33:13 UTC
Verified ON_STAGE this date.


Note You need to log in before you can comment on or make changes to this bug.