Description of problem: System is a Pentium M laptop that was recently upgraded from Fedora 7 to Fedora 9 (using anaconda booted from a F9 DVD). On the login screen provided by gdm-simple-greeter, pressing the Restart or Shutdown button has no visible effect. (The Suspend button does have a visible effect in that it puts up a message saying "Your computer failed to suspend"). On checking /var/log/messages after pressing the Restart or Shutdown buttons, the following line is seen once for each press: gdm-simple-greeter[27923]: CRITICAL: dbus_g_error_get_name: assertion `error->code == DBUS_GERROR_REMOTE_EXCEPTION' failed Version-Release number of selected component (if applicable): gdm-2.22.0-5.fc9.i386 How reproducible: Always Additional info: Possibly related: bug 381701
Ian, did you find a workaround? I also experience this problem on an F9 system, originally installed using the LiveCD ISO (on a thumb drive). I am using an HP DC7700. I see errors like this: Jul 24 08:24:51 caprica gdm-simple-greeter[2418]: WARNING: Unable to find users: no seat-id found Jul 24 08:25:13 caprica gdm-simple-greeter[2418]: CRITICAL: dbus_g_error_get_name: assertion `error->code == DBUS_GERROR_REMOTE_EXCEPTION' failed - Mike
In the end I downgraded gdm to gdm-2.20.5-3.fc8. I did later notice, however, that console-kit-daemon wasn't running and that was causing a fair number of subsidiary problems (no sound, no wireless and no auto-mounting of USB sticks), so I wonder if this was one of them. However, I didn't retry this bug once I'd fixed the console kit daemon, because I'm much happier with the older gdm than the newer one.
Long story: I originally installed this F9 system from the LiveCD iso because of bug 442457, which prevented installer-CD installation, because the Samsung hard drive has a model name that needs escaping. I have installed a different (non-Samsung) hard drive, and re-installed a fresh copy of F9 (using the LiveCD thumb iso), and the gdm buttons work now. Thus, I believe this is a side-effect / duplicate of bug 442457. - Mike
Ugh, ignore my last comment. After fully upgrading the system the problem is back. It has nothing to do with bug 442457. Sigh.
I found this was caused by having both dbus and messagebus users in /etc/passwd, due to a long upgrade history. Removing the messagebus user and re-installing dbus and hal fixed things (by setting dbus/messagebus file permissions correctly). I think this bug should be closed, since it is no longer affecting anyone. - Mike
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Fedora 9 changed to end-of-life (EOL) status on 2009-07-10. Fedora 9 is no longer maintained, which means that it will not receive any further security or bug fix updates. As a result we are closing this bug. If you can reproduce this bug against a currently maintained version of Fedora please feel free to reopen this bug against that version. Thank you for reporting this bug and we are sorry it could not be fixed.