Possible bug in CSP in QA, or possibly it's my test. Reproduce: - I logged in as sunil password redhat - Set the browser preferred language to Japanese - Opened a support case, got notification ""Thank you"" message in Japanese. - Formatting looked wrong (all mashed into one line) so I thought I'd create another. - Opened another support case (still with japanese screen), got ""Thank you"" message in English. I tried several more times, but they keep coming in english. I tried logging out and logging in with browser set to Japanese the entire time, never could get it to send a "" ""Thank you"" in anything but english. ---- Data relocated from Jira (JBNET-2299)
New case notifications were not in a template but still using the legacy Old Mail Util. I moved new case notifications to templates and then got the template translated to Japanese and Chinese. New case notifications are now internationalized and formatted correctly.