Bug 454533 - Notification includes
Notification includes
Product: JBoss Customer Support Portal
Classification: Retired
Component: Notifications (Show other bugs)
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medium Severity high
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Assigned To: JBoss CSP Bug Watch List
Depends On:
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Reported: 2008-07-08 17:40 EDT by Mike Amburn
Modified: 2009-02-09 15:46 EST (History)
2 users (show)

See Also:
Fixed In Version: MR8-CSP
Doc Type: Bug Fix
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Last Closed: 2009-01-30 15:44:39 EST
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Description Mike Amburn 2008-07-08 17:40:18 EDT
Possible bug in CSP in QA, or possibly it's my test.

- I logged in as sunil@vpoinc.com password redhat
- Set the browser preferred language to Japanese
- Opened a support case, got notification ""Thank you"" message in Japanese.
- Formatting looked wrong (all mashed into one line) so I thought I'd create another.
- Opened another support case (still with japanese screen), got ""Thank you"" message in English. I tried several more times, but they keep coming in english. I tried logging out and logging in with browser set to Japanese the entire time, never could get it to send a "" ""Thank you"" in anything but english.

Data relocated from Jira (JBNET-2299)
Comment 1 Nathan Lugert 2009-02-09 15:46:43 EST
New case notifications were not in a template but still using the legacy Old Mail Util. I moved new case notifications to templates and then got the template translated to Japanese and Chinese. New case notifications are now internationalized and formatted correctly.

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