Bug 454787 - (RFE) Support exceptions as notes/alerts at a group level
(RFE) Support exceptions as notes/alerts at a group level
Status: NEW
Product: Issue-Tracker
Classification: Retired
Component: Issue Metadata (Show other bugs)
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low Severity low
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Assigned To: Issue-Tracker Bug Watch List
Depends On:
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Reported: 2008-07-09 20:51 EDT by Lee Mewshaw
Modified: 2016-05-25 21:54 EDT (History)
1 user (show)

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Doc Type: Bug Fix
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Description Lee Mewshaw 2008-07-09 20:51:47 EDT
manage "support exceptions" as notes/alerts at a group level.  If a ticket
escalates through a  group with one of these notes attached, then it would be
popped up in an alert window when a case is created/updated

See documented exceptions here:
Comment 1 Tony Fu 2008-09-25 23:30:59 EDT
User lmewshaw@redhat.com's account has been closed

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