Bug 455068 - Unauthenticated case in Japanese l10n results in exception
Unauthenticated case in Japanese l10n results in exception
Status: CLOSED CURRENTRELEASE
Product: JBoss Customer Support Portal
Classification: Retired
Component: User Profile (Show other bugs)
1.3.8
All All
medium Severity high
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Assigned To: JBoss CSP Bug Watch List
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Depends On: 455017
Blocks:
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Reported: 2008-07-11 16:04 EDT by Issue Tracker
Modified: 2008-08-21 10:43 EDT (History)
1 user (show)

See Also:
Fixed In Version: 1.4
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Environment:
Last Closed: 2008-08-11 17:22:01 EDT
Type: ---
Regression: ---
Mount Type: ---
Documentation: ---
CRM:
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---


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Description Issue Tracker 2008-07-11 16:04:04 EDT
Escalated to Bugzilla from IssueTracker
Comment 1 Issue Tracker 2008-07-11 16:04:06 EDT
Hi,

Got an exception after form data is submitted on the localized
unauthenticated case page[1],

[1]
https://support.redhat.com/jbossnetwork/restricted/addUnauthenticatedCase.xhtml

Note that we already have the related JIRAs[2][3].
Please open a JIRA for this if needed and fix this as well as [2] and [3].

[2] http://jira.jboss.com/jira/browse/JBNET-1872
[3] http://jira.jboss.com/jira/browse/JBNET-2152

The whole stack trace is below:

*exception*

javax.servlet.ServletException: Can't find template com/jboss/jbossnetwork/util/template/ja/UnauthenticatedCaseCreation.st
	org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:518)
	org.apache.struts2.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:421)
	com.jboss.jbossnetwork.util.EncodingFilter.doFilter(EncodingFilter.java:27)
	org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)

*root cause*

java.lang.IllegalArgumentException: Can't find template com/jboss/jbossnetwork/util/template/ja/UnauthenticatedCaseCreation.st
	org.antlr.stringtemplate.StringTemplateGroup.lookupTemplate(StringTemplateGroup.java:477)
	org.antlr.stringtemplate.StringTemplateGroup.getInstanceOf(StringTemplateGroup.java:364)
	org.antlr.stringtemplate.StringTemplateGroup.getInstanceOf(StringTemplateGroup.java:376)
	com.jboss.jbossnetwork.util.template.EmailTemplateLocator.locate(EmailTemplateLocator.java:81)
	com.jboss.jbossnetwork.ui.actions.struts2actions.UnauthenticatedBaseAction.sendUnauthenticatedCaseEmail(UnauthenticatedBaseAction.java:94)
	com.jboss.jbossnetwork.ui.actions.struts2actions.UnauthenticatedBaseAction.createUnauthenticatedCase(UnauthenticatedBaseAction.java:62)
	com.jboss.jbossnetwork.ui.actions.struts2actions.AddUnauthenticatedCaseAction.execute(AddUnauthenticatedCaseAction.java:61)
	sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
	sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	java.lang.reflect.Method.invoke(Method.java:585)
	com.opensymphony.xwork2.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:399)
	com.opensymphony.xwork2.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:262)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:224)
	com.opensymphony.xwork2.interceptor.DefaultWorkflowInterceptor.doIntercept(DefaultWorkflowInterceptor.java:213)
	com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:219)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:218)
	com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:216)
	com.opensymphony.xwork2.validator.ValidationInterceptor.doIntercept(ValidationInterceptor.java:150)
	org.apache.struts2.interceptor.validation.AnnotationValidationInterceptor.doIntercept(AnnotationValidationInterceptor.java:48)
	com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:219)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:218)
	com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:216)
	com.opensymphony.xwork2.interceptor.ConversionErrorInterceptor.intercept(ConversionErrorInterceptor.java:123)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:219)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:218)
	com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:216)
	com.opensymphony.xwork2.interceptor.ParametersInterceptor.intercept(ParametersInterceptor.java:161)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:219)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:218)
	com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:216)
	com.opensymphony.xwork2.interceptor.StaticParametersInterceptor.intercept(StaticParametersInterceptor.java:105)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:219)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:218)
	com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:216)
	org.apache.struts2.interceptor.CheckboxInterceptor.intercept(CheckboxInterceptor.java:83)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:219)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:218)
	com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:216)
	org.apache.struts2.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:207)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:219)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:218)
	com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:216)
	com.opensymphony.xwork2.interceptor.ModelDrivenInterceptor.intercept(ModelDrivenInterceptor.java:74)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:219)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:218)
	com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:216)
	com.opensymphony.xwork2.interceptor.ScopedModelDrivenInterceptor.intercept(ScopedModelDrivenInterceptor.java:127)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:219)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:218)
	com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:216)
	org.apache.struts2.interceptor.ProfilingActivationInterceptor.intercept(ProfilingActivationInterceptor.java:107)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:219)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:218)
	com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:216)
	org.apache.struts2.interceptor.debugging.DebuggingInterceptor.intercept(DebuggingInterceptor.java:206)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:219)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:218)
	com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:216)
	com.opensymphony.xwork2.interceptor.ChainingInterceptor.intercept(ChainingInterceptor.java:115)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:219)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:218)
	com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:216)
	com.opensymphony.xwork2.interceptor.I18nInterceptor.intercept(I18nInterceptor.java:143)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:219)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:218)
	com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:216)
	com.opensymphony.xwork2.interceptor.PrepareInterceptor.intercept(PrepareInterceptor.java:115)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:219)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:218)
	com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:216)
	org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:170)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:219)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:218)
	com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:216)
	com.opensymphony.xwork2.interceptor.AliasInterceptor.intercept(AliasInterceptor.java:123)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:219)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:218)
	com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:216)
	com.opensymphony.xwork2.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:176)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:219)
	com.opensymphony.xwork2.DefaultActionInvocation$2.doProfiling(DefaultActionInvocation.java:218)
	com.opensymphony.xwork2.util.profiling.UtilTimerStack.profile(UtilTimerStack.java:455)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:216)
	org.apache.struts2.impl.StrutsActionProxy.execute(StrutsActionProxy.java:50)
	org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:507)
	org.apache.struts2.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:421)
	com.jboss.jbossnetwork.util.EncodingFilter.doFilter(EncodingFilter.java:27)
	org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)



This event sent from IssueTracker by mamburn  [Services Portfolio - Customer Support Portal]
 issue 170647
Comment 2 Mike Amburn 2008-07-15 14:49:21 EDT
The development team is currently migrating this function from Struts2 onto an
existing Struts implementation, which should eliminate the described experience.
Once confirmed, this BZ will be closed.

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