Bug 476045 - system-config-printer hangs when clicking "new"
system-config-printer hangs when clicking "new"
Status: CLOSED DUPLICATE of bug 475230
Product: Fedora
Classification: Fedora
Component: cups (Show other bugs)
10
i386 Linux
low Severity high
: ---
: ---
Assigned To: Tim Waugh
Fedora Extras Quality Assurance
:
Depends On:
Blocks:
  Show dependency treegraph
 
Reported: 2008-12-11 12:26 EST by John Curcio
Modified: 2008-12-11 12:56 EST (History)
1 user (show)

See Also:
Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Environment:
Last Closed: 2008-12-11 12:56:12 EST
Type: ---
Regression: ---
Mount Type: ---
Documentation: ---
CRM:
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---


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Description John Curcio 2008-12-11 12:26:09 EST
Description of problem:system-config-printer hangs while searching for printers


Version-Release number of selected component (if applicable): Fedora 10 with the following

Cups ->
hal-cups-utils-0.6.17-4.fc10.i386
cups-1.3.9-4.fc10.i386
cupsddk-drivers-1.2.3-5.fc10.i386
cups-libs-1.3.9-4.fc10.i386
libgnomecups-0.2.3-4.fc10.i386
gutenprint-cups-5.0.2-3.fc10.i386

Kernel ->
kernel-2.6.27.7-134.fc10.i686


How reproducible:All the time


Steps to Reproduce:
1.start system-config-printer
2.click "new"
3.wait [waited at least 10 mins in one test before having to kill]
  
Actual results:
nothing returned

Expected results:


Additional info:
When I bring up system-config-printer GUI I do not see any printers. I do not have any locally attached printers, but I do have a few which are network-attached. When I attempt to define a printer it hangs (seemingly indefinitely). Any assistance would be much appreciated.

Starting the system-config-printer job (in debug mode) shows the following ->
Password:
[root@marvel ~]# system-config-printer --debug
Connected as user root
refresh
Created subscription 20
<monitor.Monitor instance at 0x921fc6c>: printers and jobs lists provided
update
Authentication pass: 1
Authentication: password callback set
Authentication pass: 1
Authentication: password callback set
Authentication pass: 1
Authentication: password callback set
get_notifications
update
fetchDevices
Fetching devices
Authentication pass: 1
Authentication: password callback set



/var/logs/cups/access_log contains ->

localhost - - [11/Dec/2008:11:18:51 -0500] "GET /admin/conf/cupsd.conf HTTP/1.1" 401 0 - -
localhost - johnc [11/Dec/2008:11:18:51 -0500] "GET /admin/conf/cupsd.conf HTTP/1.1" 403 0 - -
localhost - - [11/Dec/2008:11:18:51 -0500] "GET /admin/conf/cupsd.conf HTTP/1.1" 401 0 - -
localhost - - [11/Dec/2008:11:19:03 -0500] "GET /admin/conf/cupsd.conf HTTP/1.1" 401 0 - -
localhost - root [11/Dec/2008:11:19:03 -0500] "GET /admin/conf/cupsd.conf HTTP/1.1" 200 1666 - -
localhost - root [11/Dec/2008:11:19:15 -0500] "GET /admin/conf/cupsd.conf HTTP/1.1" 200 1666 - -
localhost - root [11/Dec/2008:11:19:15 -0500] "GET /admin/conf/cupsd.conf HTTP/1.1" 304 0 - -
localhost - root [11/Dec/2008:11:19:15 -0500] "PUT /admin/conf/cupsd.conf HTTP/1.1" 201 1712 - -
localhost - - [11/Dec/2008:11:19:17 -0500] "GET /admin/conf/cupsd.conf HTTP/1.1" 401 0 - -
localhost - root [11/Dec/2008:11:19:17 -0500] "GET /admin/conf/cupsd.conf HTTP/1.1" 304 0 - -
localhost - - [11/Dec/2008:11:33:40 -0500] "POST / HTTP/1.1" 200 253 Create-Printer-Subscription successful-ok
localhost - - [11/Dec/2008:11:33:40 -0500] "POST / HTTP/1.1" 200 327 CUPS-Get-Printers client-error-not-found
localhost - - [11/Dec/2008:11:33:40 -0500] "POST / HTTP/1.1" 200 417 CUPS-Get-Printers client-error-not-found
localhost - - [11/Dec/2008:11:33:40 -0500] "POST / HTTP/1.1" 200 327 CUPS-Get-Printers client-error-not-found
localhost - - [11/Dec/2008:11:33:40 -0500] "POST / HTTP/1.1" 200 129 CUPS-Get-Classes client-error-not-found
localhost - - [11/Dec/2008:11:33:40 -0500] "POST / HTTP/1.1" 200 75 CUPS-Get-Default client-error-not-found
localhost - - [11/Dec/2008:11:33:41 -0500] "POST / HTTP/1.1" 200 154 Get-Notifications successful-ok
localhost - - [11/Dec/2008:11:33:45 -0500] "GET /admin/conf/cupsd.conf HTTP/1.1" 401 0 - -
localhost - johnc [11/Dec/2008:11:33:45 -0500] "GET /admin/conf/cupsd.conf HTTP/1.1" 403 0 - -
localhost - - [11/Dec/2008:11:33:45 -0500] "GET /admin/conf/cupsd.conf HTTP/1.1" 401 0 - -
localhost - - [11/Dec/2008:11:33:51 -0500] "GET /admin/conf/cupsd.conf HTTP/1.1" 401 0 - -
localhost - root [11/Dec/2008:11:33:51 -0500] "GET /admin/conf/cupsd.conf HTTP/1.1" 200 1712 - -
localhost - root [11/Dec/2008:11:33:55 -0500] "GET /admin/conf/cupsd.conf HTTP/1.1" 200 1712 - -
localhost - root [11/Dec/2008:11:33:55 -0500] "GET /admin/conf/cupsd.conf HTTP/1.1" 304 0 - -
localhost - root [11/Dec/2008:11:33:55 -0500] "PUT /admin/conf/cupsd.conf HTTP/1.1" 201 1663 - -
localhost - - [11/Dec/2008:11:33:57 -0500] "GET /admin/conf/cupsd.conf HTTP/1.1" 401 0 - -
localhost - root [11/Dec/2008:11:33:57 -0500] "GET /admin/conf/cupsd.conf HTTP/1.1" 304 0 - -



/var/logs/cups/error_log contains ->

I [11/Dec/2008:11:19:15 -0500] Installing config file "/etc/cups/cupsd.conf"...
I [11/Dec/2008:11:19:15 -0500] Listening to 0.0.0.0:631 (IPv4)
I [11/Dec/2008:11:19:15 -0500] Listening to :::631 (IPv6)
I [11/Dec/2008:11:19:15 -0500] Listening to /var/run/cups/cups.sock (Domain)
I [11/Dec/2008:11:19:15 -0500] Loaded configuration file "/etc/cups/cupsd.conf"
I [11/Dec/2008:11:19:15 -0500] Using default TempDir of /var/spool/cups/tmp...
I [11/Dec/2008:11:19:15 -0500] Configured for up to 100 clients.
I [11/Dec/2008:11:19:15 -0500] Allowing up to 100 client connections per host.
I [11/Dec/2008:11:19:15 -0500] Using policy "default" as the default!
I [11/Dec/2008:11:19:15 -0500] Partial reload complete.
I [11/Dec/2008:11:19:15 -0500] Listening to 0.0.0.0:631 on fd 1...
I [11/Dec/2008:11:19:15 -0500] Listening to :::631 on fd 4...
I [11/Dec/2008:11:19:15 -0500] Listening to /var/run/cups/cups.sock on fd 5...
I [11/Dec/2008:11:19:15 -0500] Resuming new connection processing...
D [11/Dec/2008:11:19:15 -0500] Discarding unused server-restarted event...
D [11/Dec/2008:11:19:16 -0500] Report: clients=0
D [11/Dec/2008:11:19:16 -0500] Report: jobs=1
D [11/Dec/2008:11:19:16 -0500] Report: jobs-active=0
D [11/Dec/2008:11:19:16 -0500] Report: printers=0
D [11/Dec/2008:11:19:16 -0500] Report: printers-implicit=0
D [11/Dec/2008:11:19:16 -0500] Report: stringpool-string-count=206
D [11/Dec/2008:11:19:16 -0500] Report: stringpool-alloc-bytes=4960
D [11/Dec/2008:11:19:16 -0500] Report: stringpool-total-bytes=4168
D [11/Dec/2008:11:19:17 -0500] cupsdAcceptClient: skipping getpeercon()
D [11/Dec/2008:11:19:17 -0500] cupsdAcceptClient: 9 from localhost (Domain)
D [11/Dec/2008:11:19:17 -0500] cupsdReadClient: 9 GET /admin/conf/cupsd.conf HTT
P/1.1
D [11/Dec/2008:11:19:17 -0500] cupsdAuthorize: No authentication data provided.
D [11/Dec/2008:11:19:17 -0500] cupsdIsAuthorized: username=""
D [11/Dec/2008:11:19:17 -0500] cupsdSendError: 9 code=401 (Unauthorized)
D [11/Dec/2008:11:19:17 -0500] cupsdSendHeader: WWW-Authenticate: Basic realm="C
UPS"
D [11/Dec/2008:11:19:17 -0500] cupsdCloseClient: 9
D [11/Dec/2008:11:19:17 -0500] cupsdAcceptClient: skipping getpeercon()
D [11/Dec/2008:11:19:17 -0500] cupsdAcceptClient: 9 from localhost (Domain)
D [11/Dec/2008:11:19:17 -0500] cupsdReadClient: 9 GET /admin/conf/cupsd.conf HTT
P/1.1
D [11/Dec/2008:11:19:17 -0500] cupsdAuthorize: Authorized as root using Basic
D [11/Dec/2008:11:19:17 -0500] cupsdIsAuthorized: username="root"
D [11/Dec/2008:11:19:17 -0500] cupsdSendError: 9 code=304 (Not Modified)
D [11/Dec/2008:11:19:21 -0500] cupsdReadClient: 9 POST / HTTP/1.1
D [11/Dec/2008:11:19:21 -0500] cupsdAuthorize: Authorized as root using Basic
D [11/Dec/2008:11:19:21 -0500] CUPS-Get-Devices
D [11/Dec/2008:11:19:21 -0500] [CGI] /usr/lib/cups/daemon/cups-deviced started -
 PID = 32445
I [11/Dec/2008:11:19:21 -0500] Started "/usr/lib/cups/daemon/cups-deviced" (pid=
32445)
D [11/Dec/2008:11:19:21 -0500] cupsdSendCommand: 9 file=11
D [11/Dec/2008:11:19:21 -0500] [cups-deviced] Added device "hp"...
D [11/Dec/2008:11:19:21 -0500] [cups-deviced] Added device "http"...
D [11/Dec/2008:11:24:22 -0500] Report: clients=1
D [11/Dec/2008:11:24:22 -0500] Report: jobs=1
D [11/Dec/2008:11:24:22 -0500] Report: jobs-active=0
D [11/Dec/2008:11:24:22 -0500] Report: printers=0
D [11/Dec/2008:11:24:22 -0500] Report: printers-implicit=0
D [11/Dec/2008:11:24:22 -0500] Report: stringpool-string-count=212
D [11/Dec/2008:11:24:22 -0500] Report: stringpool-alloc-bytes=5032
D [11/Dec/2008:11:24:22 -0500] Report: stringpool-total-bytes=4272
D [11/Dec/2008:11:25:22 -0500] Report: clients=1
D [11/Dec/2008:11:25:22 -0500] Report: jobs=1
D [11/Dec/2008:11:25:22 -0500] Report: jobs-active=0
D [11/Dec/2008:11:25:22 -0500] Report: printers=0
D [11/Dec/2008:11:25:22 -0500] Report: printers-implicit=0
D [11/Dec/2008:11:25:22 -0500] Report: stringpool-string-count=212
D [11/Dec/2008:11:25:22 -0500] Report: stringpool-alloc-bytes=5032
D [11/Dec/2008:11:25:22 -0500] Report: stringpool-total-bytes=4272
D [11/Dec/2008:11:26:22 -0500] Report: clients=1
D [11/Dec/2008:11:26:22 -0500] Report: jobs=1
D [11/Dec/2008:11:26:22 -0500] Report: jobs-active=0
D [11/Dec/2008:11:26:22 -0500] Report: printers=0
D [11/Dec/2008:11:26:22 -0500] Report: printers-implicit=0
D [11/Dec/2008:11:26:22 -0500] Report: stringpool-string-count=212
D [11/Dec/2008:11:26:22 -0500] Report: stringpool-alloc-bytes=5032
D [11/Dec/2008:11:26:22 -0500] Report: stringpool-total-bytes=4272
D [11/Dec/2008:11:27:22 -0500] Report: clients=1
D [11/Dec/2008:11:27:22 -0500] Report: jobs=1
D [11/Dec/2008:11:27:22 -0500] Report: jobs-active=0
D [11/Dec/2008:11:27:22 -0500] Report: printers=0
D [11/Dec/2008:11:27:22 -0500] Report: printers-implicit=0
D [11/Dec/2008:11:27:22 -0500] Report: stringpool-string-count=212
D [11/Dec/2008:11:27:22 -0500] Report: stringpool-alloc-bytes=5032
D [11/Dec/2008:11:27:22 -0500] Report: stringpool-total-bytes=4272
D [11/Dec/2008:11:28:22 -0500] Report: clients=1
D [11/Dec/2008:11:28:22 -0500] Report: jobs=1
D [11/Dec/2008:11:28:22 -0500] Report: jobs-active=0
D [11/Dec/2008:11:28:22 -0500] Report: printers=0
D [11/Dec/2008:11:28:22 -0500] Report: printers-implicit=0
D [11/Dec/2008:11:28:22 -0500] Report: stringpool-string-count=212
D [11/Dec/2008:11:28:22 -0500] Report: stringpool-alloc-bytes=5032
D [11/Dec/2008:11:28:22 -0500] Report: stringpool-total-bytes=4272
D [11/Dec/2008:11:29:22 -0500] Report: clients=1
D [11/Dec/2008:11:29:22 -0500] Report: jobs=1
D [11/Dec/2008:11:29:22 -0500] Report: jobs-active=0
D [11/Dec/2008:11:29:22 -0500] Report: printers=0
D [11/Dec/2008:11:29:22 -0500] Report: printers-implicit=0
D [11/Dec/2008:11:29:22 -0500] Report: stringpool-string-count=212
D [11/Dec/2008:11:29:22 -0500] Report: stringpool-alloc-bytes=5032
D [11/Dec/2008:11:29:22 -0500] Report: stringpool-total-bytes=4272
D [11/Dec/2008:11:30:22 -0500] Report: clients=1
D [11/Dec/2008:11:30:22 -0500] Report: jobs=1
D [11/Dec/2008:11:30:22 -0500] Report: jobs-active=0
D [11/Dec/2008:11:30:22 -0500] Report: printers=0
D [11/Dec/2008:11:30:22 -0500] Report: printers-implicit=0
D [11/Dec/2008:11:30:22 -0500] Report: stringpool-string-count=212
D [11/Dec/2008:11:30:22 -0500] Report: stringpool-alloc-bytes=5032
D [11/Dec/2008:11:30:22 -0500] Report: stringpool-total-bytes=4272
D [11/Dec/2008:11:31:10 -0500] cupsdCloseClient: 9
E [11/Dec/2008:11:31:10 -0500] PID 32445 (/usr/lib/cups/daemon/cups-deviced) cra
shed on signal 9!
D [11/Dec/2008:11:33:40 -0500] cupsdAcceptClient: skipping getpeercon()
D [11/Dec/2008:11:33:40 -0500] cupsdAcceptClient: 9 from localhost (Domain)
D [11/Dec/2008:11:33:40 -0500] Report: clients=1
D [11/Dec/2008:11:33:40 -0500] Report: jobs=1
D [11/Dec/2008:11:33:40 -0500] Report: jobs-active=0
D [11/Dec/2008:11:33:40 -0500] Report: printers=0
D [11/Dec/2008:11:33:40 -0500] Report: printers-implicit=0
D [11/Dec/2008:11:33:40 -0500] Report: stringpool-string-count=209
D [11/Dec/2008:11:33:40 -0500] Report: stringpool-alloc-bytes=4960
D [11/Dec/2008:11:33:40 -0500] Report: stringpool-total-bytes=4216
D [11/Dec/2008:11:33:40 -0500] cupsdAcceptClient: skipping getpeercon()
D [11/Dec/2008:11:33:40 -0500] cupsdAcceptClient: 11 from localhost (Domain)
D [11/Dec/2008:11:33:40 -0500] cupsdReadClient: 11 POST / HTTP/1.1
D [11/Dec/2008:11:33:40 -0500] cupsdAuthorize: No authentication data provided.
D [11/Dec/2008:11:33:40 -0500] Create-Printer-Subscription /
D [11/Dec/2008:11:33:40 -0500] cupsdCreateSubscription(con=0xb9690f10(11), uri="
/")
D [11/Dec/2008:11:33:40 -0500] pullmethod="ippget"
D [11/Dec/2008:11:33:40 -0500] notify-lease-duration=86400
D [11/Dec/2008:11:33:40 -0500] notify-time-interval=0
D [11/Dec/2008:11:33:40 -0500] cupsdAddSubscription(mask=18f, dest=(nil)(), job=
(nil)(0), uri="(null)")
D [11/Dec/2008:11:33:40 -0500] Added subscription 18 for server
I [11/Dec/2008:11:33:40 -0500] Saving subscriptions.conf...
D [11/Dec/2008:11:33:40 -0500] cupsdProcessIPPRequest: 11 status_code=0 (success
ful-ok)
D [11/Dec/2008:11:33:40 -0500] cupsdReadClient: 11 POST / HTTP/1.1
D [11/Dec/2008:11:33:40 -0500] cupsdAuthorize: No authentication data provided.
D [11/Dec/2008:11:33:40 -0500] CUPS-Get-Printers
D [11/Dec/2008:11:33:40 -0500] CUPS-Get-Printers client-error-not-found: No dest
inations added.
D [11/Dec/2008:11:33:40 -0500] cupsdProcessIPPRequest: 11 status_code=406 (clien
t-error-not-found)
D [11/Dec/2008:11:33:40 -0500] cupsdReadClient: 11 POST / HTTP/1.1
D [11/Dec/2008:11:33:40 -0500] cupsdAuthorize: No authentication data provided.
D [11/Dec/2008:11:33:40 -0500] CUPS-Get-Printers
D [11/Dec/2008:11:33:40 -0500] CUPS-Get-Printers client-error-not-found: No dest
inations added.
D [11/Dec/2008:11:33:40 -0500] cupsdProcessIPPRequest: 11 status_code=406 (clien
t-error-not-found)
D [11/Dec/2008:11:33:40 -0500] cupsdCloseClient: 11
D [11/Dec/2008:11:33:40 -0500] cupsdReadClient: 9 POST / HTTP/1.1
D [11/Dec/2008:11:33:40 -0500] cupsdAuthorize: No authentication data provided.
D [11/Dec/2008:11:33:40 -0500] CUPS-Get-Printers
D [11/Dec/2008:11:33:40 -0500] CUPS-Get-Printers client-error-not-found: No dest
inations added.
D [11/Dec/2008:11:33:40 -0500] cupsdProcessIPPRequest: 9 status_code=406 (client
-error-not-found)
D [11/Dec/2008:11:33:40 -0500] cupsdReadClient: 9 POST / HTTP/1.1
D [11/Dec/2008:11:33:40 -0500] cupsdAuthorize: No authentication data provided.
D [11/Dec/2008:11:33:40 -0500] CUPS-Get-Classes
D [11/Dec/2008:11:33:40 -0500] CUPS-Get-Classes client-error-not-found: No desti
nations added.
D [11/Dec/2008:11:33:40 -0500] cupsdProcessIPPRequest: 9 status_code=406 (client
-error-not-found)
D [11/Dec/2008:11:33:40 -0500] cupsdReadClient: 9 POST / HTTP/1.1
D [11/Dec/2008:11:33:40 -0500] cupsdAuthorize: No authentication data provided.
D [11/Dec/2008:11:33:40 -0500] CUPS-Get-Default
D [11/Dec/2008:11:33:40 -0500] CUPS-Get-Default client-error-not-found: No defau
lt printer
D [11/Dec/2008:11:33:40 -0500] cupsdProcessIPPRequest: 9 status_code=406 (client
-error-not-found)
D [11/Dec/2008:11:33:41 -0500] cupsdAcceptClient: skipping getpeercon()
D [11/Dec/2008:11:33:41 -0500] cupsdAcceptClient: 11 from localhost (Domain)
D [11/Dec/2008:11:33:41 -0500] cupsdReadClient: 11 POST / HTTP/1.1
D [11/Dec/2008:11:33:41 -0500] cupsdAuthorize: No authentication data provided.
D [11/Dec/2008:11:33:41 -0500] Get-Notifications /
D [11/Dec/2008:11:33:41 -0500] cupsdIsAuthorized: requesting-user-name="johnc"
D [11/Dec/2008:11:33:41 -0500] cupsdProcessIPPRequest: 11 status_code=0 (succe
ssful-ok)
D [11/Dec/2008:11:33:41 -0500] cupsdCloseClient: 11
D [11/Dec/2008:11:33:45 -0500] cupsdReadClient: 9 GET /admin/conf/cupsd.conf H
TTP/1.1
D [11/Dec/2008:11:33:45 -0500] cupsdAuthorize: No authentication data provided
.
D [11/Dec/2008:11:33:45 -0500] cupsdIsAuthorized: username=""
D [11/Dec/2008:11:33:45 -0500] cupsdSendError: 9 code=401 (Unauthorized)
D [11/Dec/2008:11:33:45 -0500] cupsdSendHeader: WWW-Authenticate: Basic realm=
"CUPS"
D [11/Dec/2008:11:33:45 -0500] cupsdCloseClient: 9
D [11/Dec/2008:11:33:45 -0500] cupsdAcceptClient: skipping getpeercon()
D [11/Dec/2008:11:33:45 -0500] cupsdAcceptClient: 9 from localhost (Domain)
D [11/Dec/2008:11:33:45 -0500] cupsdReadClient: 9 GET /admin/conf/cupsd.conf H
TTP/1.1
D [11/Dec/2008:11:33:45 -0500] cupsdAuthorize: Authorized as johnc using PeerC
red
D [11/Dec/2008:11:33:45 -0500] cupsdIsAuthorized: username="johnc"
D [11/Dec/2008:11:33:45 -0500] cupsdSendError: 9 code=403 (Forbidden)
D [11/Dec/2008:11:33:45 -0500] cupsdCloseClient: 9
D [11/Dec/2008:11:33:45 -0500] cupsdAcceptClient: skipping getpeercon()
D [11/Dec/2008:11:33:45 -0500] cupsdAcceptClient: 9 from localhost (Domain)
D [11/Dec/2008:11:33:45 -0500] cupsdReadClient: 9 GET /admin/conf/cupsd.conf H
TTP/1.1
D [11/Dec/2008:11:33:45 -0500] cupsdAuthorize: No authentication data provided
.
D [11/Dec/2008:11:33:45 -0500] cupsdIsAuthorized: username=""
D [11/Dec/2008:11:33:45 -0500] cupsdSendError: 9 code=401 (Unauthorized)
D [11/Dec/2008:11:33:45 -0500] cupsdSendHeader: WWW-Authenticate: Basic realm=
"CUPS"
D [11/Dec/2008:11:33:45 -0500] cupsdCloseClient: 9
Comment 1 Tim Waugh 2008-12-11 12:56:12 EST

*** This bug has been marked as a duplicate of bug 475230 ***

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