Red Hat Bugzilla – Bug 492307
garbled e-mail printout
Last modified: 2018-04-11 04:29:37 EDT
Created attachment 336782 [details]
example printed mail (redacted)
Description of problem:
Despite looking fine in print preview, some e-mails don't print correctly. Out of the body of the text, only single (seemingly random) characters are printed (see attached scan).
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. Configure a remote CUPS printer (via /etc/cups/client.conf)
2. Print an e-mail
E-mail printout is garbled.
E-mail should print fine, like the preview shows.
Remote CUPS server is running cups-1.3.9. The printer is a HP LaserJet 4200DTN.
Printing the same e-mail from Thunderbird on Windows works fine.
If you print to file, does the Postscript look good in evince? Could you print it from evince? If you can reproduce the problem with such Postscript, could you attach it please to this bug?
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Sorry, I no longer have access to the setup on which I could reproduce it. Feel free to close.
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Closing as INSUFFICIENT_DATA.