Bug 493515 - NPE on sending subsequent warning email
NPE on sending subsequent warning email
Status: CLOSED CURRENTRELEASE
Product: JBoss Customer Support Portal
Classification: Retired
Component: Gatekeeper (Show other bugs)
MR15
All Linux
medium Severity medium
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Assigned To: JBoss CSP Bug Watch List
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Depends On:
Blocks:
  Show dependency treegraph
 
Reported: 2009-04-01 23:42 EDT by John Sanda
Modified: 2010-06-03 10:37 EDT (History)
1 user (show)

See Also:
Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Environment:
Last Closed: 2010-06-03 10:37:32 EDT
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Regression: ---
Mount Type: ---
Documentation: ---
CRM:
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---


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Description John Sanda 2009-04-01 23:42:06 EDT
Description of problem:
I came across the following GateKeeper exception while looking through the prod logs to investigate an I-T ticket.

ERROR [STDERR] java.lang.NullPointerException
2009-04-01 16:33:53,455 ERROR [STDERR] 	at com.jboss.gatekeeper.workflow.action.batch.BaseProcessAction.getProductQueueUsers(BaseProcessAction.java:155)
2009-04-01 16:33:53,455 ERROR [STDERR] 	at com.jboss.gatekeeper.workflow.action.batch.BaseProcessAction.sendSLAEmail(BaseProcessAction.java:234)
2009-04-01 16:33:53,455 ERROR [STDERR] 	at com.jboss.gatekeeper.workflow.action.batch.subsequentEscalation.SubsequentSLABreachWarningAction.sendSLABreachWarning(SubsequentSLABreachWarningAction.java:67)
2009-04-01 16:33:53,455 ERROR [STDERR] 	at com.jboss.gatekeeper.workflow.action.batch.subsequentEscalation.SubsequentSLABreachWarningAction.processCase(SubsequentSLABreachWarningAction.java:61)
2009-04-01 16:33:53,455 ERROR [STDERR] 	at com.jboss.gatekeeper.workflow.action.batch.subsequentEscalation.SubsequentSLABreachWarningAction.process(SubsequentSLABreachWarningAction.java:40)
2009-04-01 16:33:53,455 ERROR [STDERR] 	at com.jboss.gatekeeper.workflow.action.batch.BaseProcessAction.execute(BaseProcessAction.java:46)
2009-04-01 16:33:53,455 ERROR [STDERR] 	at org.jbpm.graph.def.Action.execute(Action.java:123)
2009-04-01 16:33:53,455 ERROR [STDERR] 	at sun.reflect.GeneratedMethodAccessor851.invoke(Unknown Source)
2009-04-01 16:33:53,455 ERROR [STDERR] 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
2009-04-01 16:33:53,455 ERROR [STDERR] 	at java.lang.reflect.Method.invoke(Method.java:585)
2009-04-01 16:33:53,455 ERROR [STDERR] 	at org.hibernate.proxy.pojo.javassist.JavassistLazyInitializer.invoke(JavassistLazyInitializer.java:205)
2009-04-01 16:33:53,455 ERROR [STDERR] 	at org.jbpm.graph.def.Action_$$_javassist_100.execute(Action_$$_javassist_100.java)
2009-04-01 16:33:53,455 ERROR [STDERR] 	at org.jbpm.graph.def.Node.execute(Node.java:328)
2009-04-01 16:33:53,455 ERROR [STDERR] 	at org.jbpm.graph.def.Node.enter(Node.java:316)
2009-04-01 16:33:53,455 ERROR [STDERR] 	at sun.reflect.GeneratedMethodAccessor853.invoke(Unknown Source)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at java.lang.reflect.Method.invoke(Method.java:585)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at org.hibernate.proxy.pojo.javassist.JavassistLazyInitializer.invoke(JavassistLazyInitializer.java:205)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at org.jbpm.graph.def.Node_$$_javassist_84.enter(Node_$$_javassist_84.java)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at org.jbpm.graph.def.Transition.take(Transition.java:119)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at org.jbpm.graph.def.Node.leave(Node.java:383)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at org.jbpm.graph.def.Node.leave(Node.java:347)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at org.jbpm.graph.exe.ExecutionContext.leaveNode(ExecutionContext.java:120)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at com.jboss.gatekeeper.workflow.action.batch.BaseProcessAction.execute(BaseProcessAction.java:49)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at org.jbpm.graph.def.Action.execute(Action.java:123)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at sun.reflect.GeneratedMethodAccessor851.invoke(Unknown Source)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at java.lang.reflect.Method.invoke(Method.java:585)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at org.hibernate.proxy.pojo.javassist.JavassistLazyInitializer.invoke(JavassistLazyInitializer.java:205)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at org.jbpm.graph.def.Action_$$_javassist_100.execute(Action_$$_javassist_100.java)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at org.jbpm.graph.def.Node.execute(Node.java:328)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at org.jbpm.graph.def.Node.enter(Node.java:316)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at sun.reflect.GeneratedMethodAccessor853.invoke(Unknown Source)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at java.lang.reflect.Method.invoke(Method.java:585)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at org.hibernate.proxy.pojo.javassist.JavassistLazyInitializer.invoke(JavassistLazyInitializer.java:205)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at org.jbpm.graph.def.Node_$$_javassist_84.enter(Node_$$_javassist_84.java)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at org.jbpm.graph.def.Transition.take(Transition.java:119)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at org.jbpm.graph.def.Node.leave(Node.java:383)
2009-04-01 16:33:53,456 ERROR [STDERR] 	at org.jbpm.graph.def.Node.leave(Node.java:347)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at org.jbpm.graph.exe.ExecutionContext.leaveNode(ExecutionContext.java:120)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at com.jboss.gatekeeper.workflow.action.batch.BaseProcessAction.execute(BaseProcessAction.java:49)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at org.jbpm.graph.def.Action.execute(Action.java:123)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at sun.reflect.GeneratedMethodAccessor851.invoke(Unknown Source)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at java.lang.reflect.Method.invoke(Method.java:585)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at org.hibernate.proxy.pojo.javassist.JavassistLazyInitializer.invoke(JavassistLazyInitializer.java:205)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at org.jbpm.graph.def.Action_$$_javassist_100.execute(Action_$$_javassist_100.java)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at org.jbpm.graph.def.Node.execute(Node.java:328)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at org.jbpm.graph.def.Node.enter(Node.java:316)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at sun.reflect.GeneratedMethodAccessor853.invoke(Unknown Source)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at java.lang.reflect.Method.invoke(Method.java:585)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at org.hibernate.proxy.pojo.javassist.JavassistLazyInitializer.invoke(JavassistLazyInitializer.java:205)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at org.jbpm.graph.def.Node_$$_javassist_84.enter(Node_$$_javassist_84.java)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at org.jbpm.graph.def.Transition.take(Transition.java:119)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at org.jbpm.graph.def.Node.leave(Node.java:383)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at org.jbpm.graph.def.Node.leave(Node.java:347)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at org.jbpm.graph.exe.ExecutionContext.leaveNode(ExecutionContext.java:120)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at com.jboss.gatekeeper.workflow.action.batch.BaseProcessAction.execute(BaseProcessAction.java:49)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at org.jbpm.graph.def.Action.execute(Action.java:123)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at sun.reflect.GeneratedMethodAccessor851.invoke(Unknown Source)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at java.lang.reflect.Method.invoke(Method.java:585)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at org.hibernate.proxy.pojo.javassist.JavassistLazyInitializer.invoke(JavassistLazyInitializer.java:205)
2009-04-01 16:33:53,457 ERROR [STDERR] 	at org.jbpm.graph.def.Action_$$_javassist_100.execute(Action_$$_javassist_100.java)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at org.jbpm.graph.def.Node.execute(Node.java:328)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at org.jbpm.graph.def.Node.enter(Node.java:316)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at sun.reflect.GeneratedMethodAccessor853.invoke(Unknown Source)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at java.lang.reflect.Method.invoke(Method.java:585)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at org.hibernate.proxy.pojo.javassist.JavassistLazyInitializer.invoke(JavassistLazyInitializer.java:205)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at org.jbpm.graph.def.Node_$$_javassist_84.enter(Node_$$_javassist_84.java)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at org.jbpm.graph.def.Transition.take(Transition.java:119)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at org.jbpm.graph.def.Node.leave(Node.java:383)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at org.jbpm.graph.def.Node.leave(Node.java:347)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at org.jbpm.graph.exe.ExecutionContext.leaveNode(ExecutionContext.java:120)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at com.jboss.gatekeeper.workflow.action.batch.BaseProcessAction.execute(BaseProcessAction.java:49)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at org.jbpm.graph.def.Action.execute(Action.java:123)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at sun.reflect.GeneratedMethodAccessor851.invoke(Unknown Source)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at java.lang.reflect.Method.invoke(Method.java:585)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at org.hibernate.proxy.pojo.javassist.JavassistLazyInitializer.invoke(JavassistLazyInitializer.java:205)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at org.jbpm.graph.def.Action_$$_javassist_100.execute(Action_$$_javassist_100.java)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at org.jbpm.graph.def.Node.execute(Node.java:328)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at org.jbpm.graph.def.Node.enter(Node.java:316)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at sun.reflect.GeneratedMethodAccessor853.invoke(Unknown Source)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at java.lang.reflect.Method.invoke(Method.java:585)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at org.hibernate.proxy.pojo.javassist.JavassistLazyInitializer.invoke(JavassistLazyInitializer.java:205)
2009-04-01 16:33:53,458 ERROR [STDERR] 	at org.jbpm.graph.def.Node_$$_javassist_84.enter(Node_$$_javassist_84.java)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at org.jbpm.graph.def.Transition.take(Transition.java:119)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at org.jbpm.graph.def.Node.leave(Node.java:383)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at org.jbpm.graph.def.Node.leave(Node.java:347)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at org.jbpm.graph.exe.ExecutionContext.leaveNode(ExecutionContext.java:120)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at com.jboss.gatekeeper.workflow.action.batch.BaseProcessAction.execute(BaseProcessAction.java:49)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at org.jbpm.graph.def.Action.execute(Action.java:123)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at sun.reflect.GeneratedMethodAccessor851.invoke(Unknown Source)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at java.lang.reflect.Method.invoke(Method.java:585)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at org.hibernate.proxy.pojo.javassist.JavassistLazyInitializer.invoke(JavassistLazyInitializer.java:205)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at org.jbpm.graph.def.Action_$$_javassist_100.execute(Action_$$_javassist_100.java)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at org.jbpm.graph.def.Node.execute(Node.java:328)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at org.jbpm.graph.def.Node.enter(Node.java:316)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at sun.reflect.GeneratedMethodAccessor853.invoke(Unknown Source)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at java.lang.reflect.Method.invoke(Method.java:585)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at org.hibernate.proxy.pojo.javassist.JavassistLazyInitializer.invoke(JavassistLazyInitializer.java:205)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at org.jbpm.graph.def.Node_$$_javassist_84.enter(Node_$$_javassist_84.java)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at org.jbpm.graph.def.Transition.take(Transition.java:119)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at org.jbpm.graph.def.Node.leave(Node.java:383)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at org.jbpm.graph.node.StartState.leave(StartState.java:70)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at sun.reflect.GeneratedMethodAccessor1125.invoke(Unknown Source)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at java.lang.reflect.Method.invoke(Method.java:585)
2009-04-01 16:33:53,459 ERROR [STDERR] 	at org.hibernate.proxy.pojo.javassist.JavassistLazyInitializer.invoke(JavassistLazyInitializer.java:205)
2009-04-01 16:33:53,460 ERROR [STDERR] 	at org.jbpm.graph.def.Node_$$_javassist_84.leave(Node_$$_javassist_84.java)
2009-04-01 16:33:53,460 ERROR [STDERR] 	at org.jbpm.graph.exe.Token.signal(Token.java:178)
2009-04-01 16:33:53,460 ERROR [STDERR] 	at org.jbpm.graph.exe.Token.signal(Token.java:123)
2009-04-01 16:33:53,460 ERROR [STDERR] 	at org.jbpm.taskmgmt.exe.TaskInstance.end(TaskInstance.java:440)
2009-04-01 16:33:53,460 ERROR [STDERR] 	at org.jbpm.taskmgmt.exe.TaskInstance.end(TaskInstance.java:354)
2009-04-01 16:33:53,460 ERROR [STDERR] 	at com.jboss.gatekeeper.workflow.action.InitializeBatchProcessAction.executeProcess(InitializeBatchProcessAction.java:45)
2009-04-01 16:33:53,460 ERROR [STDERR] 	at com.jboss.gatekeeper.workflow.action.InitializeBatchProcessAction.process(InitializeBatchProcessAction.java:28)
2009-04-01 16:33:53,460 ERROR [STDERR] 	at com.jboss.gatekeeper.workflow.action.BaseAction.execute(BaseAction.java:30)
2009-04-01 16:33:53,460 ERROR [STDERR] 	at org.jbpm.graph.def.Action.execute(Action.java:123)
2009-04-01 16:33:53,460 ERROR [STDERR] 	at sun.reflect.GeneratedMethodAccessor851.invoke(Unknown Source)
2009-04-01 16:33:53,460 ERROR [STDERR] 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
2009-04-01 16:33:53,460 ERROR [STDERR] 	at java.lang.reflect.Method.invoke(Method.java:585)
2009-04-01 16:33:53,460 ERROR [STDERR] 	at org.hibernate.proxy.pojo.javassist.JavassistLazyInitializer.invoke(JavassistLazyInitializer.java:205)
2009-04-01 16:33:53,460 ERROR [STDERR] 	at org.jbpm.graph.def.Action_$$_javassist_100.execute(Action_$$_javassist_100.java)
2009-04-01 16:33:53,460 ERROR [STDERR] 	at org.jbpm.scheduler.exe.Timer.execute(Timer.java:84)
2009-04-01 16:33:53,460 ERROR [STDERR] 	at com.jboss.gatekeeper.scheduler.SchedulerThread.executeTimers(SchedulerThread.java:143)
2009-04-01 16:33:53,460 ERROR [STDERR] 	at com.jboss.gatekeeper.scheduler.ProcessScheduler$ProcessThread.run(ProcessScheduler.java:72)
2009-04-01 16:33:53,460 ERROR [STDERR] 	at java.lang.Thread.run(Thread.java:595)


Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
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Actual results:


Expected results:


Additional info:
Comment 1 John Sanda 2009-04-01 23:42:59 EDT
Need to see if this is related to bug 493056.
Comment 2 Nathan Lugert 2010-06-03 10:37:32 EDT
This was fixed a while back. Closing.

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