Red Hat Bugzilla – Bug 495103
Trying to access kbase article MQJMS2008 mistakenly redirects to SSO page
Last modified: 2011-01-31 12:46:42 EST
Description of problem:
I just got this from a customer today. When every you try to go to the following article, it redirects you back tot he login page. You are not able to view the article:
The above article is listed when I search the knowledge base for: MQJMS2008
Can you see if you are able to correct this, or if I need to contact a different department.
Version-Release number of selected component (if applicable):
Type URL into browser:
Steps to Reproduce:
Redirect to SSO skin page
Should access kbase article: MQJMS2008
This should remain open. Setting status to Governance Board.
This is error is happening because we no longer use solutions since we have moved off of Salesforce and onto I-T database. We used to show Salesforce solutions in the CSP but no longer do. The Google search appliance index on that solution must still be around. Not sure how to get rid of it, but we may need to contact the Knowledge team on this one to get that index removed and all other Solution indexes. You can tell it's a Salesforce solution by the URL, notice the solutionId parameter:
OK, I will work with Tushar on removing this index and the other solution indices from the GSA. See my next email to Tushar.
Assign back to Governance Board. Story was not part of MR14 sprint planning
Bugs are no longer tracked under this classification. CSP is now monitored in
Other | Customer Portal | Integrated app: JBoss CSP.
Please refile any current defect records or RFEs under the current