Red Hat Bugzilla – Bug 502807
RFE: add a hint to the error message when adding unregistered email address
Last modified: 2013-06-23 22:05:11 EDT
Description of problem:
while reporting bug #502799, I have found that Bugzilla suffers the same problem - I cannot add "firstname.lastname@example.org" to CC List
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. When creating or modifying a bug, add "email@example.com" to CC
the change is not saved and there is error message printed:
Red Hat Bugzilla was unable to make any match at all for one or more of the names and/or email addresses you entered on the previous page.
Please go back and try other names or email addresses.
firstname.lastname@example.org did not match anything
the change is saved, "email@example.com" mailinglist is included in CC
I guess the root cause is the same as in bug #502799, however, I wonder if these are duplicates?
Lists can be added fine to the cclist of bugs in bugzilla, The problem here is that there is no bugzilla account for the mainling list 'firstname.lastname@example.org', you need to create one for it using https://bugzilla.redhat.com/createaccount.cgi and please make sure that the list can receive email from email@example.com so you can get your account details and bugzilla emails received successfully by the list.
thankyou for the explanation, I wasn't aware of such a rule.
So before someone else runs in trouble too, let me reopen and change this to RFE - please change the error message to indicate better the cause of the problem. Let's say something like this:
Red Hat Bugzilla was unable to make any match at all for one or more of the
names and/or email addresses you entered on the previous page.
Please go back and try other names or email addresses. These have to correspond to an account registered in bugzilla.
The extra wording has been added to the error message and will be in the next code update.