Red Hat Bugzilla – Bug 507900
Printing to Lexmark E232 Not Working
Last modified: 2009-07-11 18:03:27 EDT
Description of problem:
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. Print a text file or test page
2. Under Printer Configuration , Try to change device uri "There was an error during the CUPS operation 'client-error-forbidden'."
Created attachment 349272 [details]
Created attachment 349274 [details]
Please update to the most recent system-config-printer and CUPS test updates:
yum --enablerepo=updates-testing update 'system-config-printer*' 'cups*'
Then run the printing troubleshooter: System->Administration->Printing, then Help->Troubleshoot. Please attach the resulting troubleshoot.txt file to this bug report.
Created attachment 349326 [details]
I updated cups from updates-testing. Right after that I ran printer troubleshooting.
Please show me the output of this command, as root, making sure the printer is connected and turned on first:
/usr/sbin/lpinfo -l --include-schemes=usb -v
Created attachment 349413 [details]
OK, the device URI is incorrect, and this is due to bug #507244.
On to the next problem:
(In reply to comment #0)
> 2. Under Printer Configuration , Try to change device uri "There was an error
> during the CUPS operation 'client-error-forbidden'."
Are you running system-config-printer as root, or as a normal (non-root) user? There is a known problem with running PolicyKit-enabled applications as root: bug #447266.
Can you change the device URI if you run system-config-printer as a normal (non-root) user?
> Can you change the device URI if you run system-config-printer as a normal
> (non-root) user?
No. It keeps prompting for a root pass to make changes to the device URI
Just to clarify: are you entering the root password into the dialog and that fails somehow?
The root password doesn't fail. Trying to change teh device URI does
Please do the following, as root:
/sbin/service cups restartlog
Then, attempt to change the device URI using system-config-printer as a non-root user. When that fails, please attach the file /var/log/cups/error_log to this bug report. Thanks.
Created attachment 350649 [details]
I was in system-config-printer and I changed the Device URI. When prompted for the root password I entered it than I chose under devices. "Lexmark International Lexmark E232" . I applied these settings and printed a test page and it worked. Also. I updated cups from updates-testing about 2 or 3 days ago. I am running cups-1.4-0.rc1.7.fc11.i586
Found similar problem description and error_log
So is it all working now, with the newer cups package?
Yes it is working.