Bug 514898 - 1/3 of duplex test job page 2 missing
Summary: 1/3 of duplex test job page 2 missing
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Fedora
Classification: Fedora
Component: cups
Version: 11
Hardware: All
OS: Linux
medium
medium
Target Milestone: ---
Assignee: Tim Waugh
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2009-07-31 10:49 UTC by Patrick C. F. Ernzer
Modified: 2009-08-15 08:27 UTC (History)
2 users (show)

Fixed In Version: 1.4-0.rc1.15.fc11
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2009-08-15 08:27:15 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)
debug output (186.63 KB, text/plain)
2009-08-04 10:10 UTC, Patrick C. F. Ernzer
no flags Details


Links
System ID Private Priority Status Summary Last Updated
CUPS Bugs and Features 3277 0 None None None Never

Description Patrick C. F. Ernzer 2009-07-31 10:49:36 UTC
Description of problem:
using system-config-printer-1.1.10-1.fc11.x86_64 from testing (because of bug 511407), the test page printed in troubleshoot mode has one of the two sides of the test page missing roughly 1/3 of the image, it looks like it's simply shifted up by that amount.

Other side of test page is fine and normal duplex print jobs print fine too.

Version-Release number of selected component (if applicable):
system-config-printer-1.1.10-1.fc11.x86_64

How reproducible:
always

Steps to Reproduce:
1. open s-c-printer
2. use troubleshoot
3. print test page on a duplex-capable printer
  
Actual results:
one side starts at roughly the line 'Printer Name' at the lower third of the page is blank.

Expected results:
test page fully visible on both sides of the paper

Additional info:
cups-1.4-0.rc1.10.fc11.x86_64
cups-libs-1.4-0.rc1.10.fc11.i586
cups-libs-1.4-0.rc1.10.fc11.x86_64
system-config-printer-1.1.10-1.fc11.x86_64
system-config-printer-libs-1.1.10-1.fc11.x86_64


mind you, I only did 'yum --enablerepo=updates-testing update system-config-printer', I did not restart cups

Comment 1 Tim Waugh 2009-08-03 09:44:49 UTC
Please run the printing troubleshooter (System->Administration->Printing, then Help->Troubleshoot) and attach the resulting troubleshoot.txt file here.

Comment 2 Patrick C. F. Ernzer 2009-08-04 10:10:38 UTC
Created attachment 356136 [details]
debug output

Comment 3 Tim Waugh 2009-08-04 10:45:33 UTC
Hmm, actually this happens for my HP DeskJet 990C as well.  Probably a bad test page generator.

Comment 4 Fedora Update System 2009-08-07 05:07:48 UTC
cups-1.4-0.rc1.14.fc11 has been pushed to the Fedora 11 testing repository.  If problems still persist, please make note of it in this bug report.
 If you want to test the update, you can install it with 
 su -c 'yum --enablerepo=updates-testing update cups'.  You can provide feedback for this update here: http://admin.fedoraproject.org/updates/F11/FEDORA-2009-8133

Comment 5 Fedora Update System 2009-08-11 22:40:36 UTC
cups-1.4-0.rc1.15.fc11 has been pushed to the Fedora 11 testing repository.  If problems still persist, please make note of it in this bug report.
 If you want to test the update, you can install it with 
 su -c 'yum --enablerepo=updates-testing update cups'.  You can provide feedback for this update here: http://admin.fedoraproject.org/updates/F11/FEDORA-2009-8133

Comment 6 Fedora Update System 2009-08-15 08:26:33 UTC
cups-1.4-0.rc1.15.fc11 has been pushed to the Fedora 11 stable repository.  If problems still persist, please make note of it in this bug report.


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