Bug 521592 - Not possible to activate external screen
Summary: Not possible to activate external screen
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Fedora
Classification: Fedora
Component: xorg-x11-drv-intel
Version: 12
Hardware: i386
OS: Linux
low
medium
Target Milestone: ---
Assignee: Adam Jackson
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard: card_945GM
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2009-09-07 07:34 UTC by Tom Mannerhagen
Modified: 2018-04-11 17:34 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2010-12-05 06:28:43 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)
DMESG single screen (41.48 KB, text/plain)
2009-11-08 10:05 UTC, Tom Mannerhagen
no flags Details
Xorg.0.log Single screen (28.21 KB, text/plain)
2009-11-08 10:06 UTC, Tom Mannerhagen
no flags Details
Xorg.0.log.old Single screen (I don't know if this one was necessary) (33.93 KB, text/plain)
2009-11-08 10:08 UTC, Tom Mannerhagen
no flags Details
DMESG dual screens (41.63 KB, text/plain)
2009-11-08 10:08 UTC, Tom Mannerhagen
no flags Details
Xorg.0.log Dual screens (70.58 KB, text/plain)
2009-11-08 10:09 UTC, Tom Mannerhagen
no flags Details
Xorg.0.log.old Dual screens (I don't know if this one was necessary) (33.93 KB, text/plain)
2009-11-08 10:10 UTC, Tom Mannerhagen
no flags Details
DMESG dual screens after reboot (38.28 KB, text/plain)
2009-11-08 10:11 UTC, Tom Mannerhagen
no flags Details
Xorg.0.log Dual screens after reboot (65.63 KB, text/plain)
2009-11-08 10:12 UTC, Tom Mannerhagen
no flags Details
Xorg.0.log.old Dual screens after reboot (I don't know if this one was necessary) (70.94 KB, text/plain)
2009-11-08 10:13 UTC, Tom Mannerhagen
no flags Details

Description Tom Mannerhagen 2009-09-07 07:34:22 UTC
Description of problem:
When attaching an external screen, it is properly detected in the Display setup applet of Gnome. When trying to activate it as extended desktop, it is marked as active, but the LCD itself remains black with no sign of signal coming to it.
When Clone Desktop is clicked, the applet iteslf probably crashes since it simply vanishes without any other messages coming up.

If I connect the screen before starting the unit, it comes on during boot and disappears after login, whichprobable is normal.
After that, I can activate extended desktop.
Clone mode gives however the same result as above.

Version-Release number of selected component (if applicable):
Rawhide. Kernel version 2.6.31-0.204.rc9.fc12.i686

How reproducible:
100%

Steps to Reproduce:
1. Start up unit with external screen disconnected
2. Login
3. Start Display applet under system > preferences
4. Attach a second LCD and confirm that it is detected poperly
5. "Turn on" (resolution is set right automatically) and click Apply
6. Watch when nothing happens :)
  
Actual results:
No picture on external screen. Or when clone mode is selected, no clone mode AND the display config application just vanishes.


Expected results:
The external LCD comes on and shows either the extended desktop or cloned desktop.

Additional info:
This does not work in Fedora 11 either. The display config program does not crash when the clone mode is selected, but apart from that, every other result is the same. I have tested this on 3-4 different Toshiba's and they show exactly the same issue.
In Fedora 10, this worked well on all my Intel-video machines.

Comment 1 Tom Mannerhagen 2009-10-06 20:02:20 UTC
Hi Fedora crew

Is there any input You need from my side to work on this?
The updates I have seen is that the Display applet no longer crashes.
But apart from that, the issue is the same.

BR
Tom

Comment 2 Matěj Cepl 2009-11-05 17:14:53 UTC
Since this bugzilla report was filed, there have been several major updates in various components of the Xorg system, which may have resolved this issue. Users who have experienced this problem are encouraged to upgrade their system to the latest version of their packages (at least F12Beta, but even better if the very latest versions).

Please, if you experience this problem on the up-to-date system, let us now in the comment for this bug, or whether the upgraded system works for you.

If you won't be able to reply in one month, I will have to close this bug as INSUFFICIENT_DATA. Thank you.

[This is a bulk message for all open Fedora Rawhide Xorg-related bugs. I'm adding myself to the CC list for each bug, so I'll see any comments you make after this and do my best to make sure every issue gets proper attention.]

Comment 3 Tom Mannerhagen 2009-11-05 21:16:35 UTC
Hi

The issue is still there. However it turns out that the problem is not of the intel driver. I dont know if it is a kernel issue or something else.
Anyway, the latest findings are that the problem only concerns Toshiba units with Toshiba BIOS. A Toshiba unit with a BIOS from any other vendor (Phoenix, Insyde...) works as I would like it to do.

Vice versa, any Toshiba with Toshiba BIOS has the above problem - even non-intel video units.
I have tested:
Portégé M400 (Intel video, Toshiba BIOS)
Portégé R500 (Intel video, Toshiba BIOS)
Tecra A8 (Intel Video, Toshiba BIOS)
Tecra M3 (nVidia Video, Toshiba BIOS)
Tecra M5 (nVidia Video, Toshiba BIOS)
Tecra M9 (nVidia Video, Toshiba BIOS)

All above with the same problem and same workaround as described above.

I have also tested:
NB100 (Intel video, Insyde BIOS)
Satellite L40 (Intel video, AMI BIOS)
Satellite L300 (Intel video, Phoenix BIOS)

All of the last models when used with external screen works as expected - means I can switch to external screen directly after having connected the cable.

Let me know if I can be of any help in testing or providing detailed information.

BR

Tom

Comment 4 Matěj Cepl 2009-11-08 01:51:25 UTC
Thanks for the bug report.  We have reviewed the information you have provided above, and there is some additional information we require that will be helpful in our diagnosis of this issue.

Please attach your X server config file (/etc/X11/xorg.conf, if available), output of the dmesg command, and X server log file (/var/log/Xorg.*.log) to the bug report as individual uncompressed file attachments using the bugzilla file attachment link below.

We will review this issue again once you've had a chance to attach this information.

Thanks in advance.

Comment 5 Tom Mannerhagen 2009-11-08 10:04:30 UTC
Hi

I will attach 3 set of files.

1st set is for no ext screen attached scenario. (single LCD)
2nd set is for ext screen attached BEFORE rebooting (dual screen)
3rd set is for ext screen attached AFTER rebooting (dual screen rebooted)

BR

Tom

Comment 6 Tom Mannerhagen 2009-11-08 10:05:34 UTC
Created attachment 368022 [details]
DMESG single screen

Comment 7 Tom Mannerhagen 2009-11-08 10:06:49 UTC
Created attachment 368023 [details]
Xorg.0.log Single screen

Comment 8 Tom Mannerhagen 2009-11-08 10:08:12 UTC
Created attachment 368024 [details]
Xorg.0.log.old Single screen (I don't know if this one was necessary)

Comment 9 Tom Mannerhagen 2009-11-08 10:08:57 UTC
Created attachment 368025 [details]
DMESG dual screens

Comment 10 Tom Mannerhagen 2009-11-08 10:09:45 UTC
Created attachment 368026 [details]
Xorg.0.log Dual screens

Comment 11 Tom Mannerhagen 2009-11-08 10:10:46 UTC
Created attachment 368027 [details]
Xorg.0.log.old Dual screens (I don't know if this one was necessary)

Comment 12 Tom Mannerhagen 2009-11-08 10:11:30 UTC
Created attachment 368028 [details]
DMESG dual screens after reboot

Comment 13 Tom Mannerhagen 2009-11-08 10:12:34 UTC
Created attachment 368029 [details]
Xorg.0.log Dual screens after reboot

Comment 14 Tom Mannerhagen 2009-11-08 10:13:20 UTC
Created attachment 368030 [details]
Xorg.0.log.old Dual screens after reboot (I don't know if this one was necessary)

Comment 15 Tom Mannerhagen 2009-11-08 10:14:50 UTC
Sorry, forgot to mention that a xorg.conf file is not available.

/Tom

Comment 16 Bug Zapper 2009-11-16 12:00:32 UTC
This bug appears to have been reported against 'rawhide' during the Fedora 12 development cycle.
Changing version to '12'.

More information and reason for this action is here:
http://fedoraproject.org/wiki/BugZappers/HouseKeeping

Comment 17 Bug Zapper 2010-11-04 10:11:48 UTC
This message is a reminder that Fedora 12 is nearing its end of life.
Approximately 30 (thirty) days from now Fedora will stop maintaining
and issuing updates for Fedora 12.  It is Fedora's policy to close all
bug reports from releases that are no longer maintained.  At that time
this bug will be closed as WONTFIX if it remains open with a Fedora 
'version' of '12'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version prior to Fedora 12's end of life.

Bug Reporter: Thank you for reporting this issue and we are sorry that 
we may not be able to fix it before Fedora 12 is end of life.  If you 
would still like to see this bug fixed and are able to reproduce it 
against a later version of Fedora please change the 'version' of this 
bug to the applicable version.  If you are unable to change the version, 
please add a comment here and someone will do it for you.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events.  Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

The process we are following is described here: 
http://fedoraproject.org/wiki/BugZappers/HouseKeeping

Comment 18 Bug Zapper 2010-12-05 06:28:43 UTC
Fedora 12 changed to end-of-life (EOL) status on 2010-12-02. Fedora 12 is 
no longer maintained, which means that it will not receive any further 
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of 
Fedora please feel free to reopen this bug against that version.

Thank you for reporting this bug and we are sorry it could not be fixed.


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