Bug 528345 - Firefox display problems
Summary: Firefox display problems
Keywords:
Status: CLOSED NOTABUG
Alias: None
Product: Fedora
Classification: Fedora
Component: xorg-x11-drv-intel
Version: 11
Hardware: x86_64
OS: Linux
low
medium
Target Milestone: ---
Assignee: Adam Jackson
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2009-10-11 13:25 UTC by Sara L. Uckelman
Modified: 2018-04-11 15:26 UTC (History)
7 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2009-10-17 19:36:32 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)
screenshot of display corruption. (236.37 KB, image/png)
2009-10-11 13:25 UTC, Sara L. Uckelman
no flags Details
another screen shot of the corruption. (255.33 KB, image/png)
2009-10-11 13:26 UTC, Sara L. Uckelman
no flags Details
another screen shot of the corruption. (993.59 KB, image/png)
2009-10-11 13:27 UTC, Sara L. Uckelman
no flags Details
/var/log/dmesg (50.89 KB, text/plain)
2009-10-15 16:37 UTC, Sara L. Uckelman
no flags Details
Xorg log #1 (76.82 KB, text/plain)
2009-10-15 16:38 UTC, Sara L. Uckelman
no flags Details
Xorg log #2 (371.63 KB, text/plain)
2009-10-15 16:38 UTC, Sara L. Uckelman
no flags Details
Xorg log #3 (54.99 KB, text/plain)
2009-10-15 16:39 UTC, Sara L. Uckelman
no flags Details

Description Sara L. Uckelman 2009-10-11 13:25:24 UTC
Created attachment 364380 [details]
screenshot of display corruption.

Description of problem: When viewing the website http://heraldry.sca.org/laurel/precedents/francois/wreath.html, firefox's graphics display goes wonky; the top of the screen starts wobbling, and as you page down the website, text starts building up until you cannot read anything because it is layer after layer of text.  I've attached a number of screenshots.  Note that the screenshots do not actually display what I see on the screen; the screenshots only display some of the corruption, I was unable to get a successful screenshot of the layered black text.

I have a thinkpad X200-S with an Intel Mobile Intel GM45 Express Chipset.

Version-Release number of selected component (if applicable):

How reproducible:  I've been able to reproduce it after (a) closing the tab and reopening it, (b) closing firefox and reopening it, and (c) restarting the computer and reopening it.

Steps to Reproduce:
1. Open a new tab in firex
2. Put in URL
3. page down.
  
Actual results:  See above

Expected results: The webpage should render appropriately.

Additional info: The same problem does not occur when the same webpage in the same version of firefox/fedora is run on a Thinkpad T61 with an Intel 965GM graphics card.

Comment 1 Sara L. Uckelman 2009-10-11 13:26:08 UTC
Created attachment 364381 [details]
another screen shot of the corruption.

Comment 2 Sara L. Uckelman 2009-10-11 13:27:30 UTC
Created attachment 364382 [details]
another screen shot of the corruption.

Comment 3 Matěj Cepl 2009-10-14 14:18:07 UTC
Looks like a pango issue to me. Reassigning.

Comment 4 Nicolas Mailhot 2009-10-14 14:30:44 UTC
If it fails with one GPU and works with another, keeping the same software versions, that's clearly a GFX driver bug

Comment 5 Matěj Cepl 2009-10-15 15:43:02 UTC
Thanks for the bug report.  We have reviewed the information you have provided above, and there is some additional information we require that will be helpful in our diagnosis of this issue.

Please attach your X server config file (/etc/X11/xorg.conf, if available), /var/log/dmesg, and X server log file (/var/log/Xorg.*.log) to the bug report as individual uncompressed file attachments using the bugzilla file attachment link below.

We will review this issue again once you've had a chance to attach this information.

Thanks in advance.

Comment 6 Sara L. Uckelman 2009-10-15 16:37:24 UTC
Created attachment 364959 [details]
/var/log/dmesg

Attaching /var/log/dmesg as requested.

Comment 7 Sara L. Uckelman 2009-10-15 16:38:16 UTC
Created attachment 364963 [details]
Xorg log #1

Attaching the first of three files named Xorg.*.log.

Comment 8 Sara L. Uckelman 2009-10-15 16:38:48 UTC
Created attachment 364964 [details]
Xorg log #2

Attaching the second of three files named Xorg.*.log.

Comment 9 Sara L. Uckelman 2009-10-15 16:39:09 UTC
Created attachment 364965 [details]
Xorg log #3

Attaching the third of three files named Xorg.*.log.

Comment 10 Sara L. Uckelman 2009-10-15 16:39:41 UTC
I didn't attach the file X server config file (/etc/X11/xorg.conf) because I couldn't find it.

Comment 11 Sara L. Uckelman 2009-10-17 15:05:57 UTC
I just discovered that I have the same rendering problems when I view the page in Firefox 3.5.3 on Windows Vista SP2 (on the same thinkpad X200-S with an Intel Mobile Intel GM45 Express Chipset).

The same problem also occurs on a different page in the same subdirectory:

http://heraldry.sca.org/laurel/precedents/francois/pelican.html.

Comment 12 Sara L. Uckelman 2009-10-17 15:08:09 UTC
When I save them from Firefox, I can view them locally (on Vista) without the same rendering problems.  (I haven't tried on linux yet).

Comment 13 Matěj Cepl 2009-10-17 19:36:32 UTC
OK, go to that site and use Help/Report Broken Web Site. Apparently, there is something wrong with the page itself, not with Firefox (or maybe there is something wrong with all versions of Firefox).

Closing as NOTABUG

Comment 14 Joel Uckelman 2009-10-18 12:48:46 UTC
The problem is not the page: It is valid HTML 4.01. It contains no scripting. The CSS validates. The page displays properly on machines other than Sara's laptop.

This bug should be reopened.

Comment 15 Matěj Cepl 2009-10-19 13:11:39 UTC
(In reply to comment #14)
> The problem is not the page: It is valid HTML 4.01. It contains no scripting.
> The CSS validates. The page displays properly on machines other than Sara's
> laptop.
> 
> This bug should be reopened.  

Not in our bugzilla (obviously it is not Red Hat-only bug), and I told you how to send a message to people who actually may help with it.

Comment 16 Joel Uckelman 2009-10-19 13:21:06 UTC
(In reply to comment #15)
> (In reply to comment #14)
> > The problem is not the page: It is valid HTML 4.01. It contains no scripting.
> > The CSS validates. The page displays properly on machines other than Sara's
> > laptop.
> > 
> > This bug should be reopened.  
> 
> Not in our bugzilla (obviously it is not Red Hat-only bug), and I told you how
> to send a message to people who actually may help with it.  

Aha, I didn't realize that "Report Broken Web Site" would sent a report to the Firefox devs; I thought it would just send a report to the webmaster, which would be useless. We'll do that.


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