Red Hat Bugzilla – Bug 53314
Installer reboots computer
Last modified: 2005-10-31 17:00:50 EST
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User-Agent: Mozilla/4.0 (compatible; MSIE 5.01; Windows NT 5.0)
Description of problem:
I boot the machine (either from CD or floppy) and launch the installer. It
starts and after loading the SCSI drivers it reboots the machine. It
does'nt matter what option you choose (expert, dd, ...).
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. Boot with Binary CD1.
2. Launches Install
3. It reboots by itself.
Actual Results: It never starts the installation. ide=nodma has no effect
chaging dma, etc. options in bios has no effect. Disabling SCSI and USB
has no effect. If I start with <noprobe dd> i get up to the language
selection, afterwards it reboots.
Last message I can see in VC4:
<7> ISO 9660 Extension: RRIP_1991A
<4> Unable to identify CD-ROM format
Last message I can see in VC3:
+ going to ismod ..... (and something else)
Expected Results: I'd like the installer to do "something". Even if it
crashes when everything is installed, it would be less frustating.
The machine is a SuperMicro SuperServer 6011L
DUAL Pentium III 1Ghz, SuperMicro 370DLR Motherboard, 1Gb DIMM RAM ECC,
Onboard Adaptec AIC-7892 with bios v.2.572, 80Gb Maxtor IDE disk, IDE CD-
Did you download the ISO images? If so, did you verify the md5sum before you
No. I bought the RedHad Professional Edition Box.
try booting with "linux ide=nodma" at the boot: prompt
Already tried with that and i does the same.
when using 'noprobe', exactly where does it reboot?
where the dialog with the message that tells if you want to add a driver
appears. If I don't press any key it just reboots again.
so it displays the dialog and after some time reboots? Or does it display the
dialog and reboot immediately?
If I am lucky it stays for 5 secs. or so, but it usually reboots inmediatly
after showing the dialog. When I try to look in VC4 and VC3 I get to read what
I posted the first time.
Please, any further indications??? :-(
Please, I need more info.
Arjan, have you seen this rebooting behavior with the Adaptec boards in the past?
No. Could you try adding "mem=512M" to the syslinux commandline ?>
(eg type "linux mem=512M" on the very first screen)
Same behaviour. :-(
I'm going crazy with this!
Create a boot floppy off of the CD, then use the boot floppy to boot the machine
(without even having the CD-ROM in the CD drive). Boot in expert noprobe mode.
Then, answer any questions and do things one at a time, always taking time in
between each action to check out VT3 and VT4 for any messages (especially
messages about kernel modules being loaded), and see if it does the same reboot
thing or if things change when booting from a floppy. If it does reboot, then
it's very important that we know the last kernel module that gets loaded into
Created attachment 33219 [details]
VT3 and VT4 messages
In the attachment I posted what I get form VT3 and VT4 when booting from a
floppy using the expert noprobe options.
I have also changed the RAM and I get the same behaviour.
Booting this way I am able of choosing the Installation Language and the
keyboard layout. When I got to choose where the Packages are (CD-ROM or disk)
is when I wrote down the terminals outputs. Once I check the CD-ROM option for
installation I get a few more messages that I was unable to copy and it reboots
once again... :-(
Created attachment 33318 [details]
Created attachment 33319 [details]
Finally, since I wasn't able to read it from screen, i have taken two pictures
(with some help of a friend) from the last visible lines of VT3 and VT4. This
are booting from diskette with no options and after selecting CD-ROM as the
source for installation. Hope this helps.
ok, more news from the Supermicro Dealer. They think this has something to do
with the PowerManagement software of the BIOS. They have reproduced a very
similar issue when installing Windows 2000 server on this machines, keeps on
rebooting without getting to install the software. They are now looking for a
remedy, maybe via a BIOS patch or something. As soon as I have more news I will
SuperMicro has told our dealer that is replacing the Power Supplies from this
servers. I will have mine this week, so I will be able to test it.