Bug 54344 - Netscape 4.77 won't call acroread or realplay
Netscape 4.77 won't call acroread or realplay
Product: Red Hat Linux
Classification: Retired
Component: netscape-alpha (Show other bugs)
alpha Linux
medium Severity medium
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Assigned To: Bill Nottingham
David Lawrence
Depends On:
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Reported: 2001-10-04 12:07 EDT by Robert M. Riches Jr.
Modified: 2014-03-16 22:23 EDT (History)
2 users (show)

See Also:
Fixed In Version:
Doc Type: Bug Fix
Doc Text:
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Clone Of:
Last Closed: 2004-10-15 14:55:16 EDT
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RHEL 7.3 requirements from Atomic Host:
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Description Robert M. Riches Jr. 2001-10-04 12:07:18 EDT
Description of Problem:  With RH7.0, netscape could call
realplay or acroread to handle appropriate URL types.
With RH7.1 netscape (4.77), the URL is downloaded into
/tmp/MO*.{pdf,ram,...} but the application does not start.
The applications start when called from the command line.
The .mailcap and .mime.types appear to be correct.  I had
originally filed this as a support request, thinking I might
have missed some configuration issue, but support said I
should file it in bugzilla.

Version-Release number of selected component (if applicable):
Netscape 4.77

How Reproducible:

Steps to Reproduce:
1. invoke netscape
2. click on a PDF or RealPlayer link

Actual Results: The browser says "document: done".  The application
never starts.

Expected Results: The application should be invoked.

Additional Information:
Comment 1 Bill Nottingham 2001-10-04 15:54:07 EDT
Is this using Tru64 Real Audio & acroread?
Comment 2 Robert M. Riches Jr. 2001-10-04 16:30:25 EDT
Both acroread and realplay were installed in /usr/local/bin prior
to installing RH7.1 on the machine.  I believe acroread came from
Compaq's web site (version 4.0, alpha osf1 stout0124 Jan 24 2000
13:01:25).  Realplayer is from the Real Audio web site (version, linux-2.0-libc6-alpha-gcc2.95, debian-slink tarball IIRC
because the Redhat tarball would not install).  Both applications
come up and work fine when invoked from a shell prompt.

(When I filed the support request, I had thought perhaps there was
a file somewhere with a list of apps Netscape was allowed to call,
or other configuration item.)
Comment 3 Robert M. Riches Jr. 2001-10-17 14:32:54 EDT
After going a few rounds of attempts with web support, I looked
back in my old notes and found the solution to this problem:
(as root) cd /usr/bin ; ln -s /bin/sh

Apparently, Netscape (from Digital Unix alias OSF alias Tru64)
expects to find "sh" in /usr/bin, while Redhat Linux puts it in
/bin only.

Perhaps the RPM should include the symlink.

After someone gets around to looking at this report and deciding
whether to consider putting the symlink into the RPM, I consider
this report to be closed.
Comment 4 Rik van Riel 2004-10-15 14:55:16 EDT
Both Netscape and Alpha seem to have disappeared ...

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