Red Hat Bugzilla – Bug 54672
Internal error during installation after formatting new partitions
Last modified: 2005-10-31 17:00:50 EST
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User-Agent: Mozilla/4.76 [en] (X11; U; SunOS 5.7 sun4m)
Description of problem:
After setting up the partitions (using fdisk) and specifying hardware, the
should format the partitions and install the gnome package. The progress
indicated that it formatted the partitions, but I am dubious since it took
than a minute for a 4Gbyte and a 16 Gbyte partition. Then I got an error
that said something like "internal error, notify bugzilla.redhat.com". I
tried to save
the error message to a floppy, but this did not work. I remember that the
message also said something about "anaconda line 500", but there was more
I did not get.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
I tried the installation again, but now it gets to the step where it should
the partitions and it hangs. It says "formatting partitions" and shows the
bar, but it does not show any progress, and I do not hear anything from the
I left it in this state for 15-20 minutes, but it never recovered.
Actual Results: System hangs. See above.
Expected Results: The partitions should be formatted and the software
should be installed.
I am trying to install the software on a Dell Inspiron 8100 laptop. It
with Windows 2000 pre-installed. I have been using it with Windows for
a couple weeks with no problems. Now I can't even get it to boot to
It's going to be almost impossible for me to know what went wrong without the
debug error message. Is there any way you can save it somehow?
Created attachment 34261 [details]
error message after disks are formatted
Further investigation showed that the problem is indeed reproducible
I get the "internal error" message every time I try to install the software.
(I did not get the error message once because I asked for the disk to
be checked for bad sectors and did not wait long enough before
concluding that the system had hung.) I could not save the error
message in Redhat 7.1, but I tried to install a beta version of Redhat
7.0 and got a similar message, which I was able to save (see attached).
There are two other things that may or may not be related to the problem.
First, when the system is booting up for the linux installation, there is some
kind of X server error that I cannot read because it flashes on the screen
right before the screen is cleared. Second, when the partitions are being
formatted, it also formats the swap partition, which I did not think was
supposed to happen. I partitioned the disk so that the swap partition is in
the middle of the disk. Some people have told me it is more common to
put it at the end of the disk.
I think the bug you are seeing with the beta for 7.0 is not at all related to
the bug you are seeing with 7.1. It would be more helpful if we had the 7.1
debug error message. I don't know where to go next on this issue if we can't
get that information.
Any more info here?
I got Redhat 6.2 to install and then I tried to install Redhat 7.1 as an
Redhat 7.1 seemed to install OK, but after the software finished installing, I
to boot the computer and got LI... The system starts to boot and "L" and "I"
appear on the screen, but then the system hangs (rather than finishing LILO
and booting). I haven't had a chance to do anymore.
Concerning the error logfile from when I tried to install 7.1 directly, the fact
logfile will not be saved to disk should be considered a bug. This is
as I tried many times to save that logfile to multiple disks and failed. When I
7.0.98, the logfile saved with no problems and that is what I sent you before.
There are many issues being discussed here, for several different version of Red
Could you please summarize the issue you are seeking assistance with so I can
help you better?
Closing due to inactivity. Please reopen if you have more information.