Red Hat Bugzilla – Bug 55619
Installation of Open/StarOffice causes X session and machine to hang
Last modified: 2007-04-18 12:38:00 EDT
Description of Problem:
See bug report at OpenOffice.org (ID 2108). My IBM T21 uses an S3 Savage/MX
chipset; "86C270-294 Savage/MX-/IX as reported by the Gnome Hardware
Here's the initial text I included in the OpenOffice bug report, for the record:
Tried installing OpenOffice638C, StarOffice 6.0Beta and StarOffice 5.2 binaries on
a fresh Red Hat 7.2 installation and installer hangs.
Symptomes: GUI does not redraw, X artifacts appear on screen, mouse movement
slows, Ctrl+Alt+Backspace won't kill X session, Ctrl+Alt+F1 won't toggle to CLI.
Other info: Occurs in Gnome and KDE, new glibc patches do not solve problem.
Have not tried kernel upgrade yet, or compiling OpenOffice from source.
Hardware: IBM ThinkPad T21 laptop. I have to pull the power and batteries to
escape this hang - thank goodness for the ext3 file system!
Other: This is most likely an RH7.2 problem, not a Open/StarOffice problem.
I've given it a P1 priority since this could be quite serious if it affects all
RedHat 7.2 users. If/when a solution appears at updates.redhat.com, it can be
linked to from this case.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
Tried installing all of StarOffice 5.2, OpenOffice 683C and StarOffice 6.0Beta with
the same result.
Installation GUI redraws wouldn't happen, graphics artifacts manifested, mouse
movement slowed, and eventually machine hung. Only way to restart machine is
to unplug power and remove battery; it's a laptop.
(Aside: thankyou thankyou thankyou for ext3 file system; my machine comes up
in no time as a result! :-)
Successful installation. No artifacts, and certainly not a full machine hang.
My IBM T21 uses an S3 Savage/MX chipset; "86C270-294 Savage/MX-/IX as
reported by the Gnome Hardware Browser.
*** This bug has been marked as a duplicate of 31879 ***
That did the trick! I've updated my bugreport at OpenOffice.org to reflect the fix.
Just to note: Matt Galgoci also has given feedback that the new
drivers solve these problems for him also.