Bug 576080 - HP OfficeJet 4500 support - version 3.10.2
Summary: HP OfficeJet 4500 support - version 3.10.2
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Fedora
Classification: Fedora
Component: hplip
Version: 11
Hardware: All
OS: Linux
low
medium
Target Milestone: ---
Assignee: Tim Waugh
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2010-03-23 07:59 UTC by Nils Philippsen
Modified: 2010-04-03 04:43 UTC (History)
2 users (show)

Fixed In Version: hplip-3.10.2-1.fc11
Clone Of:
Environment:
Last Closed: 2010-04-03 04:43:21 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)

Description Nils Philippsen 2010-03-23 07:59:40 UTC
Description of problem:

Version 3.10.2 is available which adds support for the HP OfficeJet 4500 (and other) models. Even with it installed, an OfficeJet 4500 printer is recognized as Color LaserJet 4500 with obviously wrong results.

Version-Release number of selected component (if applicable):
hplip-3.9.8-25.fc11

How reproducible:
Reproducible

Steps to Reproduce:
1. Plug in HP OfficeJet 4500
2. Confirm selected driver
3. Notice plain Postscript on test page
4. rebuild 3.10.2 from F-13
5. repeat 1.-3.
6. manually select "HP OfficeJet j4500" model with hpcups driver
  
Actual results:
see above

Expected results:
recognizes printer, automatically selects correct driver

Additional info:
This printer is with my mom-in-law, so turnaround times might be longer if there is something to be checked on the actual device. Other than the recognition problem, I don't see an issue with the rebuild 3.10.2 packages.

Comment 1 Fedora Update System 2010-03-23 17:59:29 UTC
hplip-3.10.2-1.fc11 has been submitted as an update for Fedora 11.
http://admin.fedoraproject.org/updates/hplip-3.10.2-1.fc11

Comment 2 Fedora Update System 2010-03-24 23:33:43 UTC
hplip-3.10.2-1.fc11 has been pushed to the Fedora 11 testing repository.  If problems still persist, please make note of it in this bug report.
 If you want to test the update, you can install it with 
 su -c 'yum --enablerepo=updates-testing update hplip'.  You can provide feedback for this update here: http://admin.fedoraproject.org/updates/hplip-3.10.2-1.fc11

Comment 3 Fedora Update System 2010-04-03 04:43:07 UTC
hplip-3.10.2-1.fc11 has been pushed to the Fedora 11 stable repository.  If problems still persist, please make note of it in this bug report.


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