Red Hat Bugzilla – Bug 57971
Custom ks cdrom fails finding bg5ps pkg
Last modified: 2007-04-18 12:38:52 EDT
Description of Problem:I'm attempting to create a single "kickstart" cdrom
for redhat 7.2 on a gateway model gp7-450 pc. after successfully creating
the cdrom I installed it into the pc. the system boots up ok and the
anaconda installer starts, followed by "searching for packages" window.
at this point the system halts and the following message is displayed: "an
unhandled exception has occurred. this is most likely a bug".
Traceback <innermost last>:
File "/usr/bin/anaconda", line 620, in ?
intf.run<id, dispatch, configFileData>
File "/usr/lib/anaconda/text.py" line 408, in gotoNext
Several more lines like the above are displayed follwed by:
I saved the machine state to "floppy" (as suggested via displayed message)
which can be uploaded if needed.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. make a kickstart cdrom and run it
2. install in a pc that supports "bootable cdrom"
3. power on pc and observe system behavior
Actual Results:system halts with above error messages
Expected Results:redhat 7.2 O/S packages to load
Yes, the full traceback as well as the kickstart file would be very helpful
Created attachment 41951 [details]
Here's the kickstart file I received via email:
langsupport --default en_US
#device scsi sym53c8xx
part / --size 750
part /boot --size 10
part swap --size 500
part /tmp --size 1000
part /var --size 1500
part /usr --size 1000
part /home --size 1000 --grow
timezone --utc UTC
#xconfig --server "ATI Mach64 --monitor "Generic04"
#lilo --location mbr
@ Graphics and Image Manipulation
@ Windows Compatibility / Interoperability
@ Network Managed Workstation
@ Software Development
# Perform final install changes for SCSI driver
#cp /mnt/source/safa/modules.cgz /mnt/sysimage/tmp/modules.cgz
#cp /mnt/source/safa/script2 /mnt/sysimage/tmp/script2
#chmod 700 /mnt/sysimage/tmp/script2
#chroot /mnt/sysimage /tmp/script2
#Perform initial post install actions to configure Linux
cp /mnt/source/safa/post1.bash /mnt/sysimage/tmp/post1.bash
chmod 700 /mnt/sysimage/tmp/post1.bash
chroot /mnt/sysimage /tmp/post1.bash
#Retrieve SAFA specific install script
cp /mnt/source/safa/copy_cd.bash /mnt/sysimage/tmp/copy_cd
chmod 700 /mnt/sysimage/tmp/copy_cd
chroot /mnt/sysimage mv /tmp/copy_cd /root/copy_cd
#Retrieve SAFA specific install script
cp /mnt/source/safa/install_safa.bash /mnt/sysimage/tmp/install_safa
chmod 700 /mnt/sysimage/tmp/install_safa
chroot /mnt/sysimage mv /tmp/install_safa /usr/bin/install_safa
#end of script
I'm confused because the traceback looks like the machine was doing an upgrade,
but the kickstart file is set to do an install instead of an upgrade. The line
for upgrade has been commented out of the kickstart file. Were you intending to
do an upgrade or a full install?
response to comments from firstname.lastname@example.org concerning the kickstart file. the
intent is to do an install, not an upgrade. i had completed an initial install
of 7.2 and my first try at the kickstart i inserted "upgrade" and "interactive"
as the method to install. my thinking was that this method would preserve files
already installed and allow me to single step through the install process for
the first time. since i made several attempts at the installation i suspect
that the traceback file may reflect the upgrade attempt. please be advised
that "upgrade" , or "full install" caused a similar failure
How did you create the CD image you are using? Is the bg5ps package on the CD?
Created attachment 42734 [details]
create CD script file
please be advised that bg5ps pkg is part of the Applications/Publishing Group
sorry for omitting this info in the previous request
Yes, the bg5ps RPM is a part of the distro, but the traceback message you are
seeing suggests that the installer is looking for that package on the cd and
it's not finding it. Can you take that cd to another machine and try to install
the bg5ps RPM from it? I think you will find that the RPM either isn't there,
or is corrupted somehow.