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Bug 607110 - Issue Tracker doesn't escape HTML special characters
Issue Tracker doesn't escape HTML special characters
Product: Issue-Tracker
Classification: Retired
Component: Other (Show other bugs)
AMS Backlog
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medium Severity medium
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Assigned To: Support Portal Development
Depends On:
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Reported: 2010-06-23 05:25 EDT by GSS Tools User
Modified: 2011-01-07 14:43 EST (History)
4 users (show)

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Fixed In Version:
Doc Type: Bug Fix
Doc Text:
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Last Closed: 2010-07-15 12:21:19 EDT
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RHEL 7.3 requirements from Atomic Host:
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Description GSS Tools User 2010-06-23 05:25:47 EDT
Takayoshi Kimura

In issue description (possibly in issue subject), HTML special characters like '<>&' display as is. XML code is invisible or broken. It should be escaped when output.

Steps to Reproduce:
Here is example case:

Comment 1 Andrew Hecox 2010-06-23 10:15:07 EDT
hello Takayoshi-san,

is this something new or did Issue-Tracker have this problem when the portal launched?
Comment 2 Takayoshi Kimura 2010-06-23 10:24:11 EDT
It's new issue with new CSP. The old Issue-Tracker shows them correctly.
Comment 3 Andrew Hecox 2010-06-23 10:43:33 EDT
I'll file this to the CSP then, thank you.

Both you and your customers should be able to continue using I-T if you wish.
Comment 4 Shaun Appleton 2010-07-02 04:42:05 EDT
As a (not nice) workaround you can view the page source.
Comment 6 Tom Mirc 2010-07-15 12:21:19 EDT
CSP ticketing will be replaced on August 2nd with the new Customer Portal ticketing interface.

Closing this bug as a wontfix, as the CSP ticketing UI/character display issue will be irrelevant after August 2nd, and that's the 1st available release window.

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