Bug 607110 - Issue Tracker doesn't escape HTML special characters
Summary: Issue Tracker doesn't escape HTML special characters
Alias: None
Product: Issue-Tracker
Classification: Retired
Component: Other
Version: AMS Backlog
Hardware: All
OS: All
Target Milestone: ---
Assignee: Support Portal Development
QA Contact:
Whiteboard: TrackerBug
Depends On:
TreeView+ depends on / blocked
Reported: 2010-06-23 09:25 UTC by GSS Tools User
Modified: 2011-01-07 19:43 UTC (History)
4 users (show)

Clone Of:
Last Closed: 2010-07-15 16:21:19 UTC

Attachments (Terms of Use)

Description GSS Tools User 2010-06-23 09:25:47 UTC
Takayoshi Kimura

In issue description (possibly in issue subject), HTML special characters like '<>&' display as is. XML code is invisible or broken. It should be escaped when output.

Steps to Reproduce:
Here is example case:


Comment 1 Andrew Hecox 2010-06-23 14:15:07 UTC
hello Takayoshi-san,

is this something new or did Issue-Tracker have this problem when the portal launched?

Comment 2 Takayoshi Kimura 2010-06-23 14:24:11 UTC
It's new issue with new CSP. The old Issue-Tracker shows them correctly.

Comment 3 Andrew Hecox 2010-06-23 14:43:33 UTC
I'll file this to the CSP then, thank you.

Both you and your customers should be able to continue using I-T if you wish.

Comment 4 Shaun Appleton 2010-07-02 08:42:05 UTC
As a (not nice) workaround you can view the page source.

Comment 6 Tom Mirc 2010-07-15 16:21:19 UTC
CSP ticketing will be replaced on August 2nd with the new Customer Portal ticketing interface.

Closing this bug as a wontfix, as the CSP ticketing UI/character display issue will be irrelevant after August 2nd, and that's the 1st available release window.

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