Red Hat Bugzilla – Bug 613172
Customer has problems using IE* when submitting a case
Last modified: 2015-01-19 19:12:10 EST
Description of problem: The customer has indicated a problem using IE8 when accessing our customer portal.
Version-Release number of selected component (if applicable):
How reproducible: test with IE8
Steps to Reproduce:
Your new site does not work in IE8.
The Product, Version & Module drop-downs don't show.
If you try to submit a case You get the following error, but cannot do anything to fix it: "Most support cases for this Product/Project need the following information below. You can provide the information now to save time in resolving your case."
Hint: try adding IE7 Compatibility Mode to your headers.
This problem was submitted through a CASE #1119933
Superceded by Avalon. This component is no longer valid.
This is not the proper product/component for Avalon (Customer Portal). You need
to file a bug again Other | Customer Portal | [ticketing].