Bug 625586 - [abrt] firefox-3.6.7-1.fc13: Process /usr/lib64/firefox-3.6/firefox was killed by signal 11 (SIGSEGV)
Summary: [abrt] firefox-3.6.7-1.fc13: Process /usr/lib64/firefox-3.6/firefox was kille...
Alias: None
Product: Fedora
Classification: Fedora
Component: firefox (Show other bugs)
(Show other bugs)
Version: 13
Hardware: x86_64 Linux
Target Milestone: ---
Assignee: Gecko Maintainer
QA Contact: Fedora Extras Quality Assurance
Whiteboard: abrt_hash:6ca81abc5a1c098f7538301b3d7...
Depends On:
TreeView+ depends on / blocked
Reported: 2010-08-19 21:32 UTC by xprezons
Modified: 2011-06-07 12:08 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Last Closed: 2011-06-07 12:08:04 UTC
Type: ---
Regression: ---
Mount Type: ---
Documentation: ---
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

Attachments (Terms of Use)
File: backtrace (83.01 KB, text/plain)
2010-08-19 21:32 UTC, xprezons
no flags Details

Description xprezons 2010-08-19 21:32:23 UTC
abrt version: 1.1.13
architecture: x86_64
Attached file: backtrace
cmdline: /usr/lib64/firefox-3.6/firefox -UILocale en-GB
component: firefox
crash_function: nsProfileLock::FatalSignalHandler
executable: /usr/lib64/firefox-3.6/firefox
package: firefox-3.6.7-1.fc13
rating: 4
reason: Process /usr/lib64/firefox-3.6/firefox was killed by signal 11 (SIGSEGV)
release: Fedora release 13 (Goddard)
time: 1282252169
uid: 500

Initially, I had suspected a faulty RAM, but I have had Memtest running several times (for approx 7 hours each) without it reporting any errors.

I'll be happy to help in any way I can to get to the bottom of this, but would need a little guidance on how to get any detailed debug reports etc.

How to reproduce
1. Happens on a clean install of FC13 and this is happening off and on.
2. Unfortunately, haven't been able to establish any definite pattern as to when this happens. 

Comment 1 xprezons 2010-08-19 21:32:29 UTC
Created an attachment (id=439794)
File: backtrace

Comment 2 xprezons 2010-08-19 21:49:06 UTC
Probably worth mentioning .. My system does not have any flash plugin installed.

Have been checking out similar bug reports:

[Bug 625271] - Typed janinestoll.com in the URL bar and hit enter. Page loaded. No issues. No crash at this end.

Comment 3 xprezons 2010-08-23 21:39:36 UTC
Installed Sun Java plugin for Mozilla Firefox as described in [http://www.mjmwired.net/resources/mjm-fedora-f13.html#java]

Since then, Firefox has stopped crashing. Maybe I had only 1 crash over the last 3 days. Monitoring this. Shall report if it crashes again with the same message.

I can't tell much from the backtrace. Could someone with the knowledge have a look to see if this observation is borne out in the backtrace?

Comment 4 xprezons 2010-10-04 15:57:39 UTC
An update. Hope this will save time in case someone is looking into this issue.

It's definitely worth ensuring that the Java plugin is installed correctly, but I am quite certain now that this wasn't the root cause of the errors. I did get some crashes after this change as well.

The biggest relief came about after I applied a BIOS update after having worked through the CPU and RAM forums (happy to provide details in case anyone is interested). Since then, I have not seen this particular crash (and several others I reported here) on my system.

I'll come back and close this bug (and similar others) if it does not manifest itself in the near future.

Comment 5 Bug Zapper 2011-06-01 11:05:37 UTC
This message is a reminder that Fedora 13 is nearing its end of life.
Approximately 30 (thirty) days from now Fedora will stop maintaining
and issuing updates for Fedora 13.  It is Fedora's policy to close all
bug reports from releases that are no longer maintained.  At that time
this bug will be closed as WONTFIX if it remains open with a Fedora 
'version' of '13'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version prior to Fedora 13's end of life.

Bug Reporter: Thank you for reporting this issue and we are sorry that 
we may not be able to fix it before Fedora 13 is end of life.  If you 
would still like to see this bug fixed and are able to reproduce it 
against a later version of Fedora please change the 'version' of this 
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please add a comment here and someone will do it for you.

Although we aim to fix as many bugs as possible during every release's 
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The process we are following is described here: 

Comment 6 xprezons 2011-06-07 12:08:04 UTC
I believe the issue was down to bad hardware (RAM obviously).

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