Bug 651603 - Brother printer hl-2035 not printing
Summary: Brother printer hl-2035 not printing
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Fedora
Classification: Fedora
Component: foomatic
Version: 14
Hardware: x86_64
OS: Linux
low
medium
Target Milestone: ---
Assignee: Tim Waugh
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2010-11-09 21:29 UTC by Martin Sjöstrand
Modified: 2012-08-16 22:21 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2012-08-16 22:21:33 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)
Troubleshoot.txt (25.83 KB, text/plain)
2010-12-02 16:55 UTC, Martin Sjöstrand
no flags Details

Description Martin Sjöstrand 2010-11-09 21:29:42 UTC
Description of problem:
My Brother hl-2035 printer is not printing, even though it's found by system-config-printer. It is configured in CUPS. In Ubuntu 8.04 and 9.10 I have to use the ppd-file found in the brother-cups-wrapper package and brother-lpr-drivers package. But I can't find a ppd-file in /usr/share/ppd/brother. This is on a clean install of Fedora 14.

Version-Release number of selected component (if applicable):


How reproducible:
always

Steps to Reproduce:
1.Try to print a document
2.
3.
  
Actual results:
The printer does not print

Expected results:
The printer prints

Additional info:

Comment 1 Bill Nottingham 2010-11-10 20:26:17 UTC
Assigning to someone who knows more than me which component this bug should go to.

Comment 2 Jiri Popelka 2010-11-11 10:02:00 UTC
(In reply to comment #0)
> My Brother hl-2035 printer is not printing, even though it's found by
> system-config-printer.
Probably the same problem as in bug #645993.
Can you attach output from printing troubleshooter to this bug report ?
http://fedoraproject.org/wiki/Printing/Debugging#Printing_troubleshooter

> It is configured in CUPS. In Ubuntu 8.04 and 9.10 I have
> to use the ppd-file found in the brother-cups-wrapper package and
> brother-lpr-drivers package. But I can't find a ppd-file in
> /usr/share/ppd/brother. This is on a clean install of Fedora 14.
When you want to try another driver
1) install foomatic and gutenprint (one of them is now installed but I'm not sure which one):
  'yum install gutenprint gutenprint-cups foomatic foomatic-filters foomatic-db foomatic-db-ppds'
2) double-click on the printer queue in system-config-printer
3) click on 'Change...' to change Make and Model
4) select other driver from database
Let me know if some other driver works.

Comment 3 Martin Sjöstrand 2010-12-02 16:55:09 UTC
Created attachment 464297 [details]
Troubleshoot.txt

Comment 4 Martin Sjöstrand 2010-12-02 16:58:07 UTC
The foomatic driver that uses the HL1250.PPD is working correctly, except that it won't print some PDFs document. I have attached a txt-file with the output from the troubleshoot. It might have to do with Evince or maybe OOo though

Comment 5 Tim Waugh 2010-12-02 17:11:56 UTC
Strangely, the error_log snippet was not captured by the troubleshooter.  Can you please take a look through /var/log/cups/error_log* to see logs from around:

Thu Dec  2 16:26:23 UTC 2010

(maybe look for '[Job 97]')

Comment 7 Martin Sjöstrand 2010-12-03 18:31:53 UTC
Unfortunately I deleted the /var/logs/cups/error_log because its size was 21 GB!

Comment 8 Jiri Popelka 2010-12-06 09:43:58 UTC
(In reply to comment #7)
> Unfortunately I deleted the /var/logs/cups/error_log because its size was 21
> GB!

Ok. Can you try to print something via the troubleshooter again and attach either the troubleshoot.txt or /var/logs/cups/error_log to bug #645993 ?

*** This bug has been marked as a duplicate of bug 645993 ***

Comment 9 Jiri Popelka 2010-12-06 09:54:14 UTC
Whoops. I forgot that we are talking about foomatic now. Reopening.
Attach the log to this bug.

Comment 10 Fedora End Of Life 2012-08-16 22:21:36 UTC
This message is a notice that Fedora 14 is now at end of life. Fedora 
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