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Bug 669698

Summary: traceback during register: global name 'socket' is not defined
Product: Red Hat Enterprise Linux 6 Reporter: John Sefler <jsefler>
Component: subscription-managerAssignee: Bryan Kearney <bkearney>
Status: CLOSED ERRATA QA Contact: John Sefler <jsefler>
Severity: urgent Docs Contact:
Priority: low    
Version: 6.1CC: cduryee, spandey
Target Milestone: rc   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2011-05-19 13:38:52 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 568421    

Description John Sefler 2011-01-14 13:40:14 UTC 
Description of problem:


[root@jsefler-onprem01 ~]# subscription-manager register --username=testuser1 --password=password
Traceback (most recent call last):
  File "/usr/sbin/subscription-manager", line 80, in <module>
    handle_exception("exception caught in subscription-manager", e)
  File "/usr/share/rhsm/managercli.py", line 55, in handle_exception
    elif isinstance(ex, connection.RemoteServerException):
AttributeError: 'module' object has no attribute 'RemoteServerException'




[root@jsefler-onprem01 ~]# tail -f  /var/log/rhsm/rhsm.log

2011-01-14 08:37:53,899 [INFO] __init__() @connection.py:286 - Using certificate authentication: key = /etc/pki/consumer/key.pem, cert = /etc/pki/consumer/cert.pem, ca = /etc/rhsm/ca/, insecure = False
2011-01-14 08:37:53,899 [INFO] __init__() @connection.py:289 - Connection Established: host: jsefler-f12-candlepin.usersys.redhat.com, port: 8443, handler: /candlepin
2011-01-14 08:37:53,900 [ERROR] handle_exception() @managercli.py:45 - exception caught in subscription-manager
2011-01-14 08:37:53,900 [ERROR] handle_exception() @managercli.py:46 - global name 'socket' is not defined
Traceback (most recent call last):
  File "/usr/sbin/subscription-manager", line 76, in <module>
    sys.exit(abs(main() or 0))
  File "/usr/sbin/subscription-manager", line 67, in main
    return managercli.CLI().main()
  File "/usr/share/rhsm/managercli.py", line 774, in main
    cmd.main()
  File "/usr/share/rhsm/managercli.py", line 160, in main
    self._do_command()
  File "/usr/share/rhsm/managercli.py", line 316, in _do_command
    consumername = socket.gethostname()
NameError: global name 'socket' is not defined



VERSION:
[root@jsefler-onprem01 ~]# rpm -qa | grep subscription-manager
subscription-manager-firstboot-0.93.11-1.git.15.62af2f5.el6.x86_64
subscription-manager-0.93.11-1.git.15.62af2f5.el6.x86_64
subscription-manager-gnome-0.93.11-1.git.15.62af2f5.el6.x86_64
[root@jsefler-onprem01 ~]# rpm -qa | grep python-rhsm
python-rhsm-0.94.13-1.git.7.edf4f1a.el6.noarch
Comment 2 John Sefler 2011-01-14 14:46:15 UTC 
This is probably does NOT block Entitlement-Beta, but I can't find a "post Entitlement-Beta" tracking bug.

This search only finds the alpha and beta trackers...
https://bugzilla.redhat.com/buglist.cgi?query_format=advanced&field0-0-0=alias&bug_status=NEW&bug_status=ASSIGNED&type0-0-0=substring&value0-0-0=Entitlement&classification=Red%20Hat
Comment 3 Chris Duryee 2011-01-26 17:08:22 UTC 
This is fixed in master and beta, I just tested it.

fixed in d1b0af864a5cf6318d0d620a5e7b7a6fcfa82e95
Comment 6 spandey 2011-02-21 12:50:10 UTC 
Verified using following setup 

Latest on-premises
client : Beta Client 

Working fine resolving defect as verified
Comment 7 errata-xmlrpc 2011-05-19 13:38:52 UTC 
An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHEA-2011-0611.html