Bug 678859 - Installing Bugzilla fails due to missing or unreadable directories
Summary: Installing Bugzilla fails due to missing or unreadable directories
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Fedora
Classification: Fedora
Component: bugzilla
Version: 14
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: ---
Assignee: Emmanuel Seyman
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2011-02-20 13:00 UTC by Frédéric Buclin
Modified: 2011-03-16 19:54 UTC (History)
2 users (show)

Fixed In Version: bugzilla-3.6.4-2.fc14
Clone Of:
Environment:
Last Closed: 2011-03-13 04:41:25 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)

Description Frédéric Buclin 2011-02-20 13:00:16 UTC
When running checksetup.pl from the bugzilla 3.6.4 RPM, it cannot complete because /usr/share/bugzilla/lib/ doesn't exist, and an error is thrown. To fix the problem, simply include /usr/share/bugzilla/lib/README in the RPM as we do upstream with the official tarballs.

Then, once checksetup.pl completed, Bugzilla doesn't work from the web browser because it cannot read /etc/bugzilla/localconfig. Permissions for this file are correct, but the problem is that permissions set to /etc/bugzilla/ are root.root 750, meaning that 'apache' cannot access this directory at all.

Comment 1 Emmanuel Seyman 2011-02-27 12:44:10 UTC
I'll do this this week.

Comment 2 Fedora Update System 2011-03-08 09:33:58 UTC
bugzilla-3.6.4-2.fc14 has been submitted as an update for Fedora 14.
https://admin.fedoraproject.org/updates/bugzilla-3.6.4-2.fc14

Comment 3 Fedora Update System 2011-03-08 09:34:31 UTC
bugzilla-3.4.10-2.fc13 has been submitted as an update for Fedora 13.
https://admin.fedoraproject.org/updates/bugzilla-3.4.10-2.fc13

Comment 4 Fedora Update System 2011-03-08 09:34:58 UTC
bugzilla-3.6.4-5.fc15 has been submitted as an update for Fedora 15.
https://admin.fedoraproject.org/updates/bugzilla-3.6.4-5.fc15

Comment 5 Emmanuel Seyman 2011-03-08 09:46:53 UTC
(In reply to comment #0)
>
> When running checksetup.pl from the bugzilla 3.6.4 RPM, it cannot complete
> because /usr/share/bugzilla/lib/ doesn't exist, and an error is thrown. To fix
> the problem, simply include /usr/share/bugzilla/lib/README in the RPM as we do
> upstream with the official tarballs.

This is fixed.


> Then, once checksetup.pl completed, Bugzilla doesn't work from the web browser
> because it cannot read /etc/bugzilla/localconfig. Permissions for this file are
> correct, but the problem is that permissions set to /etc/bugzilla/ are
> root.root 750, meaning that 'apache' cannot access this directory at all.

I'm afraid I can't reproduce this. When I do a fresh install of the bugzilla rpm,
I get a /etc/bugzilla directory that is root:apache 750 .

Comment 6 Frédéric Buclin 2011-03-08 16:07:26 UTC
(In reply to comment #5)
> I'm afraid I can't reproduce this. When I do a fresh install of the bugzilla
> rpm,
> I get a /etc/bugzilla directory that is root:apache 750 .

I don't remember having edited permissions on it. Are you sure there is no cron job which checks permissions and corrects them if they are unexpected?

Comment 7 Fedora Update System 2011-03-13 04:41:10 UTC
bugzilla-3.6.4-5.fc15 has been pushed to the Fedora 15 stable repository.  If problems still persist, please make note of it in this bug report.

Comment 8 Fedora Update System 2011-03-16 19:51:40 UTC
bugzilla-3.4.10-2.fc13 has been pushed to the Fedora 13 stable repository.  If problems still persist, please make note of it in this bug report.

Comment 9 Fedora Update System 2011-03-16 19:53:56 UTC
bugzilla-3.6.4-2.fc14 has been pushed to the Fedora 14 stable repository.  If problems still persist, please make note of it in this bug report.


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