Bug 682358 - acroread won't run with nscd turned off
Summary: acroread won't run with nscd turned off
Keywords:
Status: CLOSED NOTABUG
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: acroread
Version: 6.0
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: rc
: ---
Assignee: Marek Kašík
QA Contact:
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2011-03-04 22:32 UTC by Steve Cleveland
Modified: 2011-05-12 14:13 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2011-05-12 14:13:13 UTC
Target Upstream Version:


Attachments (Terms of Use)

Description Steve Cleveland 2011-03-04 22:32:03 UTC
Description of problem:

acroread will not start without the nscd service running.  It gives this error:

(acroread:1496): GLib-WARNING **: getpwuid_r(): failed due to unknown user id (5037)

Version-Release number of selected component (if applicable):

acroread-9.4.2-3.el6_0.i686

How reproducible:

Every time

Steps to Reproduce:
1. Make sure nscd is stopped (service nscd stop)
2. Run acroread (/usr/bin/acroread)
  
Actual results:

(acroread:1978): GLib-WARNING **: getpwuid_r(): failed due to unknown user id (5037)

Expected results:

acroread should start

Additional info:

To run sssd for LDAP authentication, it is recommended to not run nscd as they conflict.

I was able to verify that starting nscd does resolve the problem starting acroread.

Comment 1 Steve Cleveland 2011-03-04 22:35:07 UTC
Never mind.  Installing sssd-client.i686 fixed the issue.  Found the solution here:

https://fedorahosted.org/sssd/ticket/190

Comment 3 RHEL Program Management 2011-03-04 22:58:06 UTC
This request was evaluated by Red Hat Product Management for
inclusion in the current release of Red Hat Enterprise Linux.
Because the affected component is not scheduled to be updated
in the current release, Red Hat is unfortunately unable to
address this request at this time. Red Hat invites you to
ask your support representative to propose this request, if
appropriate and relevant, in the next release of Red Hat
Enterprise Linux. If you would like it considered as an
exception in the current release, please ask your support
representative.


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