Bug 689674 - [kdegraphic][okular] Some Chinese characters are missing when print through okular
Summary: [kdegraphic][okular] Some Chinese characters are missing when print through o...
Keywords:
Status: CLOSED INSUFFICIENT_DATA
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: kdegraphics
Version: 6.0
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: ---
Assignee: Than Ngo
QA Contact: desktop-bugs@redhat.com
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2011-03-22 05:09 UTC by Ding-Yi Chen
Modified: 2011-07-18 12:07 UTC (History)
0 users

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2011-07-18 12:07:06 UTC
Target Upstream Version:


Attachments (Terms of Use)
A document that trigger this bug. (463.38 KB, application/pdf)
2011-03-22 05:09 UTC, Ding-Yi Chen
no flags Details
The second page printed from okular (which is not an expect result) (434.87 KB, application/pdf)
2011-03-22 05:35 UTC, Ding-Yi Chen
no flags Details
Evince provides an expected result. (418.89 KB, application/pdf)
2011-03-22 05:38 UTC, Ding-Yi Chen
no flags Details

Description Ding-Yi Chen 2011-03-22 05:09:26 UTC
Created attachment 486726 [details]
A document that trigger this bug.

Description of problem:
When opening the attached pdf, it displayed perfectly, however, some characters were missing on the printed document.

I have used either Chinese-Traditional and US English UI, but they both output the same.

However, evince has no problem to print it.

My desktop environment is KDE 4.3, and the kde related packages list as follow: 

kde-settings-pulseaudio-4.3.1-1.el6.noarch
kdepim-libs-4.3.4-5.el6.x86_64
kdeutils-4.3.4-6.el6.x86_64
kdepim3-libs-3.5.10-3.el6.x86_64
kdeartwork-screensavers-4.3.4-6.el6.x86_64
kdebase-4.3.4-4.el6.x86_64
kde-i18n-Chinese-Big5-3.5.10-11.el6.noarch
kdebase-workspace-4.3.4-19.el6.x86_64
kdenetwork-libs-4.3.4-10.el6.x86_64
kdesdk-4.3.4-4.el6.x86_64
kde-l10n-British-4.3.4-5.el6.noarch
kdebase-workspace-akonadi-4.3.4-19.el6.x86_64
kdenetwork-4.3.4-10.el6.x86_64
kdelibs3-3.5.10-23.el6.x86_64
kdepimlibs-4.3.4-4.el6.x86_64
kde-settings-kdm-4.3.1-1.el6.noarch
kdebase-runtime-libs-4.3.4-9.el6.x86_64
kde-i18n-Japanese-3.5.10-11.el6.noarch
kdeplasma-addons-libs-4.3.4-5.el6.x86_64
kdebase-libs-4.3.4-4.el6.x86_64
kdepim-runtime-4.3.4-4.el6.x86_64
kdeaccessibility-libs-4.3.4-4.el6.x86_64
kdemultimedia-libs-4.3.4-3.el6.x86_64
kde-l10n-Chinese-Traditional-4.3.4-5.el6.noarch
kdegames-libs-4.3.4-5.el6.x86_64
kdepim-runtime-libs-4.3.4-4.el6.x86_64
kdesdk-libs-4.3.4-4.el6.x86_64
kde-settings-4.3.1-1.el6.noarch
kde-i18n-Korean-3.5.10-11.el6.noarch
kdebase-workspace-libs-4.3.4-19.el6.x86_64
kdepimlibs-akonadi-4.3.4-4.el6.x86_64
kdepim-4.3.4-5.el6.x86_64
kde-l10n-4.3.4-5.el6.noarch
kdemultimedia-4.3.4-3.el6.x86_64
kdesdk-utils-4.3.4-4.el6.x86_64
kdebase-workspace-wallpapers-4.3.4-19.el6.noarch
kdelibs-4.3.4-10.el6.x86_64
kdebase-runtime-4.3.4-9.el6.x86_64
kde-l10n-Japanese-4.3.4-5.el6.noarch
kdeplasma-addons-4.3.4-5.el6.x86_64
kdegraphics-libs-4.3.4-6.el6.x86_64
kde-filesystem-4-30.1.el6.noarch
kdeaccessibility-4.3.4-4.el6.x86_64
kde-l10n-Chinese-4.3.4-5.el6.noarch
kdelibs-experimental-4.3.4-3.el6.x86_64
kdegraphics-4.3.4-6.el6.x86_64
kde-l10n-Korean-4.3.4-5.el6.noarch
kdeadmin-4.3.4-4.el6.x86_64
kde-i18n-Chinese-3.5.10-11.el6.noarch
kdegames-4.3.4-5.el6.x86_64
kde-i18n-British-3.5.10-11.el6.noarch
kdeutils-libs-4.3.4-6.el6.x86_64
kdelibs-common-4.3.4-10.el6.x86_64


Version-Release number of selected component (if applicable):
kdegraphics-4.3.4-6.el6.x86_64

How reproducible:
Always


Steps to Reproduce:
1. Use okular to open the attached pdf
2. Print it.
3. Use evince to open the attached pdf
4. Print it.
5. Compare the results.
  
Actual results:
evince printed the document correctly, while okular didn't.

Expected results:
okular should print document correctly.


Additional info:

Comment 2 RHEL Program Management 2011-03-22 05:27:52 UTC
This request was evaluated by Red Hat Product Management for
inclusion in the current release of Red Hat Enterprise Linux.
Because the affected component is not scheduled to be updated
in the current release, Red Hat is unfortunately unable to
address this request at this time. Red Hat invites you to
ask your support representative to propose this request, if
appropriate and relevant, in the next release of Red Hat
Enterprise Linux. If you would like it considered as an
exception in the current release, please ask your support
representative.

Comment 3 Ding-Yi Chen 2011-03-22 05:35:00 UTC
Created attachment 486727 [details]
The second page printed from okular (which is not an expect result)

Comment 4 Ding-Yi Chen 2011-03-22 05:38:14 UTC
Created attachment 486729 [details]
Evince provides an expected result.

The attachment that show the correct printed document (2nd page).


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