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Description of problem: **** Incorrect IEEE 1284 Device ID: [u'drv:///hp/hpijs.drv/hp-color_laserjet_cm4730_mfp-hpijs-pcl3.ppd'] **** Actual ID is MFG:Hewlett-Packard;MDL:HP Color LaserJet CM4730 MFP; **** Please report a bug against the HPLIP component **** Incorrect IEEE 1284 Device ID: [u'drv:///hp/hpijs.drv/hp-color_laserjet_cm4730_mfp-hpijs-pcl3.ppd'] **** Actual ID is MFG:Hewlett-Packard;MDL:HP Color LaserJet CM4730 MFP; **** Please report a bug against the HPLIP component Version-Release number of selected component (if applicable): hplip-3.11.3-1.fc15.x86_64 How reproducible: always Steps to Reproduce: 1. Add the printer 2. 3. Actual results: Expected results: Additional info:
Could you please provide the output of 'lpinfo -l -v'?
Similar issue here where an HP LaserJet 4000 N is installed choosing the JetDirect interface: Hewlett-Packard HP LaserJet 4000 Series **** Incorrect IEEE 1284 Device ID: [u'drv:///hp/hpijs.drv/hp-laserjet_4000_series-hpijs-pcl3.ppd'] **** Actual ID is MFG:Hewlett-Packard;MDL:HP LaserJet 4000 Series; **** Please report a bug against the HPLIP component The cause of this issue might be that hpijs is actually lacking the configuration file hp-laserjet_4000_series-hpijs-pcl3.ppd.
Could you both please provide the output of this command?: su -c 'lpinfo -l -v' (Christoph: no, that isn't really a filename, so there is no file missing.)
Created attachment 504473 [details] Output of 'lpinfo -l -v' (In reply to comment #3) Command 'lpinfo -l -v' does not return anything meaningful. However, 'lpstat -t' surely reports an HP LaserJet 4000 N up and running: $ lpstat -t scheduler is running system default destination: HP-LaserJet-4000-PS device for HP-LaserJet-4000-PS: socket://192.168.2.2:9100 HP-LaserJet-4000-PS accepting requests since Sun 12 Jun 2011 08:41:53 PM CEST printer HP-LaserJet-4000-PS is idle. enabled since Sun 12 Jun 2011 08:41:53 PM CEST
(In reply to comment #3) > no, that isn't really a filename, so there is no file missing. I am not so sure about this claim: there are distributions and packages which do include hp-laserjet_4000_series-hpijs-pcl3.ppd.gz, e.g. see http://rpmfind.net/linux/RPM/opensuse/updates/11.3/x86_64/hplip-hpijs-3.10.2-2.3.1.x86_64.html .
Christoph: could you please show me the output of this command?: /usr/lib/cups/backend/snmp 192.168.2.2 Thanks.
(In reply to comment #6) $ /usr/lib/cups/backend/snmp 192.168.2.2 network socket://192.168.2.2 "HP LaserJet 4000 Series" "HP LaserJet 4000 Series" "MANUFACTURER:Hewlett-Packard;COMMAND SET:PJL,MLC,PCL,PCLXL,POSTSCRIPT;MODEL:HP LaserJet 4000 Series;CLASS:PRINTER;DESCRIPTION:Hewlett-Packard LaserJet 4000 Series" ""
Output from.. # lpinfo -l -v Device: uri = ipp class = network info = Internet Printing Protocol (ipp) make-and-model = Unknown device-id = location = Device: uri = http class = network info = Internet Printing Protocol (http) make-and-model = Unknown device-id = location = Device: uri = https class = network info = Internet Printing Protocol (https) make-and-model = Unknown device-id = location = Device: uri = scsi class = direct info = SCSI Printer make-and-model = Unknown device-id = location = Device: uri = socket class = network info = AppSocket/HP JetDirect make-and-model = Unknown device-id = location = Device: uri = lpd class = network info = LPD/LPR Host or Printer make-and-model = Unknown device-id = location = Device: uri = serial:/dev/ttyS0?baud=115200 class = serial info = Serial Port #1 make-and-model = Unknown device-id = location = Device: uri = beh class = network info = Backend Error Handler make-and-model = Unknown device-id = location = Device: uri = hp class = direct info = HP Printer (HPLIP) make-and-model = Unknown device-id = location = Device: uri = smb class = network info = Windows Printer via SAMBA make-and-model = Unknown device-id = location = Device: uri = hpfax class = direct info = HP Fax (HPLIP) make-and-model = Unknown device-id = location = # lpstat -t scheduler is running system default destination: HP-Color-LaserJet-CM4730-MFP device for HP-Color-LaserJet-CM4730-MFP: socket://130.208.69.18:9100 HP-Color-LaserJet-CM4730-MFP accepting requests since Wed 25 May 2011 07:14:51 PM GMT printer HP-Color-LaserJet-CM4730-MFP is idle. enabled since Wed 25 May 2011 07:14:51 PM GMT # /usr/lib/cups/backend/snmp 130.208.69.18 network socket://130.208.69.18 "HP Color LaserJet CM4730 MFP" "HP Color LaserJet CM4730 MFP" "MFG:Hewlett-Packard;CMD:PJL,MLC,BIDI-ECP,PJL,PCLXL,PCL,PDF,POSTSCRIPT;1284.4DL:4d,4e,1;MDL:HP Color LaserJet CM4730 MFP;CLS:PRINTER;DES:Hewlett-Packard Color LaserJet CM4730 MFP;" "" # /usr/lib/cups/backend/snmp 130.208.69.18 network socket://130.208.69.18 "HP Color LaserJet CM4730 MFP" "HP Color LaserJet CM4730 MFP" "MFG:Hewlett-Packard;CMD:PJL,MLC,BIDI-ECP,PJL,PCLXL,PCL,PDF,POSTSCRIPT;1284.4DL:4d,4e,1;MDL:HP Color LaserJet CM4730 MFP;CLS:PRINTER;DES:Hewlett-Packard Color LaserJet CM4730 MFP;" ""