Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.
RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Bug 711227

Summary: crash [@ nsACString_internal::MutatePrep]
Product: Red Hat Enterprise Linux 6 Reporter: Red Hat Case Diagnostics <case-diagnostics>
Component: thunderbirdAssignee: Martin Stransky <stransky>
Status: CLOSED INSUFFICIENT_DATA QA Contact: Desktop QE <desktop-qa-list>
Severity: medium Docs Contact:
Priority: medium    
Version: 6.0CC: stransky
Target Milestone: rcKeywords: Reopened
Target Release: ---   
Hardware: x86_64   
OS: Unspecified   
Whiteboard: abrt_hash:f20c7f44b02f96de92defc86359155ceb3071f78
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2012-02-29 14:20:10 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
File: backtrace
none
Comment none

Description Red Hat Case Diagnostics 2011-06-06 21:40:51 UTC 
Created attachment 915324 [details]
Comment

(This comment was longer than 65,535 characters and has been moved to an attachment by Red Hat Bugzilla).
Comment 2 Red Hat Case Diagnostics 2011-06-06 21:41:28 UTC 
Created attachment 503337 [details]
File: backtrace
Comment 6 Martin Stransky 2011-12-07 13:25:10 UTC 
We're using mozilla crash reporter now, ABRT is no more used for Firefox/Thunderbird. If you can reliably reproduce the crash (you have a testcase, reproduction steps, etc.) please reopen the bug and attach the reproduction info and assign it directly to me (stransky).

Thanks!
Comment 7 Martin Stransky 2011-12-12 12:49:09 UTC 
Please try to run thunderbird in safe mode and disable all extensions:

$thunderbird -safe-mode