Description of Problem: When registering, The GUI throws an exception that says: Problem sending hardware profile: While running 'registration.add_hw_profile': caught exceptions.KeyError : ("Don't know how to parse key `usbprod''", {'desc': '"USB UHCI Root Hub"', 'usbprotocol': '0', 'usbport': '0', 'usbprod': 'USB UHCI Root Hub', 'class': 'OTHER', 'deviceId': '0000', 'usbsubclass': '0', 'usbbus': '1', 'usbclass': '9', 'driver': 'unknown', 'bus': 'USB', 'usblevel': '0', 'detached': '0', 'vendorId': '0000'}) Version-Release number of selected component (if applicable): up2date-2.9.30-7.x.9
This occured to me in update-2.9.38-7.x.9 on my Sony Vaio FXA-36 Athlon laptop. I don't have a USB hub.
Similar problem here with up2date-2.9.30-7.x.9 included in Limbo 7.3.93 except that the problem is with a Microsoft Sidewinder Force Feedback 2 joystick. Problem sending hardware profile: While running 'registration.add_hw_profile': caught exceptions.KeyError : ("Don't know how to parse key `usbprod''", {'desc': '"Microsoft SideWinder Force Feedback 2 Joystick"', 'usbprotocol': '0', 'usbprod': 'SideWinder Force Feedback 2 Joystick', 'usblevel': '2', 'class': 'OTHER', 'deviceId': '001b', 'usbsubclass': '0', 'usbbus': '1', 'usbclass': '3', 'driver': 'unknown', 'detached': '0', 'bus': 'USB', 'usbport': '0', 'usbmfr': 'Microsoft', 'vendorId': '045e'}) ----------- The system did register, but there was no hardware or software information in the profile.
This is waiting on some server side updates to go live...
have those server side updates gone live yet?
This should be fixed for some time now.