Bug 712749 - hp-setup doesn't find printer ppd
Summary: hp-setup doesn't find printer ppd
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Fedora
Classification: Fedora
Component: hplip
Version: 15
Hardware: All
OS: Linux
unspecified
medium
Target Milestone: ---
Assignee: Tim Waugh
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2011-06-13 01:13 UTC by vitor.dominor
Modified: 2012-08-07 19:08 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2012-08-07 19:08:37 UTC
Type: ---


Attachments (Terms of Use)

Description vitor.dominor 2011-06-13 01:13:08 UTC
Description of problem:
hp-setup does not find printer ppd by itself. The reason might be that /usr/share/ppd/HP there are many ppds missing.
In order to make it find the desired ppd, I either have to add the printer through the cups webinterface, wherein it generates and finds the generated ppd file or I have to download the hplip script installer from HP, manually extract the ppds and copy them all or just the one corresponding to my printer to the previous directory.
So, I would like to suggest that all those ppd files should be included by default in the hplip rpm provided by fedora.
Still, that seems to be only part of the problem, because even when all files are installed to that directory, hp-setup takes preference for the hpijs ppd instead of the more complete hpcups ppd file. Even they are missing hp-setup somehow manages to find the hpijs ppd, perhaps generated from the gutenberg driver files, but it does not find the corresponding hpcups ppd generated also from gutenberg.
All in all, when setting up my printer through hp-setup (method I prefer), I have to manually download the ppds and manually specify them in hp-setup.

Version-Release number of selected component (if applicable):
3.11.5

Comment 1 Jiri Popelka 2011-06-13 10:05:51 UTC
Thank you for the report.

Can you show what does the
su -c "lpinfo -l -v"
command show (when the printer is on) ?

Comment 2 vitor.dominor 2011-06-13 22:55:35 UTC
When the printer is on, that command show the following output:

Periférico: uri = lpd
        class = network
        info = Host ou impressora LPD/LPR
        make-and-model = Unknown
        device-id = 
        location = 
Periférico: uri = ipp
        class = network
        info = Protocolo de impressão via Internet (ipp)
        make-and-model = Unknown
        device-id = 
        location = 
Periférico: uri = http
        class = network
        info = Protocolo de impressão via Internet (http)
        make-and-model = Unknown
        device-id = 
        location = 
Periférico: uri = https
        class = network
        info = Protocolo de impressão via Internet (https)
        make-and-model = Unknown
        device-id = 
        location = 
Periférico: uri = socket
        class = network
        info = AppSocket/HP JetDirect
        make-and-model = Unknown
        device-id = 
        location = 
Periférico: uri = scsi
        class = direct
        info = Impressora SCSI
        make-and-model = Unknown
        device-id = 
        location = 
Periférico: uri = dnssd://Photosmart%20C4380%20series%20%5B0084B2%5D._pdl-datastream._tcp.local/
        class = network
        info = Photosmart C4380 series [0084B2]
        make-and-model = HP HP Photosmart C4380 series
        device-id = MFG:HP;MDL:Photosmart C4380 series;FZY:1;
        location = 
Periférico: uri = hp
        class = direct
        info = HP Printer (HPLIP)
        make-and-model = Unknown
        device-id = 
        location = 
Periférico: uri = beh
        class = network
        info = Backend Error Handler
        make-and-model = Unknown
        device-id = 
        location = 
Periférico: uri = hpfax
        class = direct
        info = HP Fax (HPLIP)
        make-and-model = Unknown
        device-id = 
        location =

Periférico is peripheral.

Comment 4 Tim Waugh 2011-06-27 10:52:02 UTC
As the CUPS web interface works fine when setting a driver, the problem is with HPLIP not using the correct method for finding available drivers.

Comment 5 vitor.dominor 2011-06-28 00:20:14 UTC
So what should be the course of action for solving this issue?

Comment 6 Tim Waugh 2011-06-28 08:59:25 UTC
Still needs investigation.

Comment 7 Fedora End Of Life 2012-08-07 19:08:39 UTC
This message is a notice that Fedora 15 is now at end of life. Fedora
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