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Description of problem: (a) when startup Linux, sometimes destop popup 2 error message: [User Switch has quit unexpectedly] & [The panel encountered a problem while loading "OAFIID GNOME Fast_User_Switch_Applet"] for Quit message If you click [Reload], system busy for a while, and seems all OK, in fact, choose any option for both ErrMsg, seems no different(impact). Version-Release number of selected component (if applicable): How reproducible: Steps to Reproduce: 1.Install Redhat 6.1 (Kernel Linux 2.6.32-131.015.el6x86_64) 2.Startup system to desktop 3.Sometimes these 2 error message happens. Actual results: Expected results: NO ERROR HAPPEN Additional info: we use nVidia PCIex16 cards, Quadro 2000, Quadro600, FX380 all have this issue. Driver (NVIDIA-Linux-x86_64-270.41.19.run)--earlier driver also has this issue
looks like a login message to me and not a documentation issue.
Created attachment 513559 [details] screen shot of error message
Created attachment 513560 [details] screen shot of error message2
Hi Michael, Could you help to check the screen shot of the error message? Thanks.
It appears the fast user switching applet is crashing. Can you use abrt to get a backtrace from the crash?
Created attachment 515669 [details] abrt.log Hi Sir, Please help to check the attached log file. If this is not log file you want, please let me know. Thanks.
That is the correct log, but it's missing key information. Would you mind installing debuginfo packages for glib, gnome-panel, and gdm ?
Hi Sir, Would you please provide more info about the debuginfo packages for glib, gnome-panel, and gdm? Where should I get the tool? Thanks in advance.
Created attachment 521460 [details] abrt.log
You can get the debuginfo packages from a debuginfo channel in RHN. The package names are gnome-panel-debuginfo gdm-debuginfo and glib2-debuginfo
Hi Sir, I installed the three packages gnome-panel-debuginfo,gdm-debuginfo and glib2-debuginfo. Is there is a manual about how to use the debug tool? I am not sure how to you use them? Would you please share the info with me? Thanks in advance.
Created attachment 523789 [details] backtrace
Created attachment 523790 [details] switch
Thank you for the provided backtrace. It is exactly what I needed.
I believe there have been fixes upstream (possibly in the accounts service fork of this code) for this particular problem. It should be possible to backport a fix.
Hi Sir, Could you please me know if you need other info of this issue to check further? Thanks.
No, we're all set. Thank you.
Hi Sir, Would you kindly help to provide the latest status? Is it a Applet issue in RHEL? Thanks.
Hi, There are no status updates at this time. The problem is a known issue with fixes upstream that can be backported. I have proposed those fixes go into a future synchronous update. My proposal will be evaluated and weighed against other pending issues and available quality assurance capacity during the next planning period.
Hi Sir, Would you please help to check if this fix will be available in RHEL6.2? Thanks.
This fix will not be available in RHEL 6.2.
This request was evaluated by Red Hat Product Management for inclusion in the current release of Red Hat Enterprise Linux. Because the affected component is not scheduled to be updated in the current release, Red Hat is unfortunately unable to address this request at this time. Red Hat invites you to ask your support representative to propose this request, if appropriate and relevant, in the next release of Red Hat Enterprise Linux. If you would like it considered as an exception in the current release, please ask your support representative.
Red Hat Enterprise Linux 6 is in the Production 3 Phase. During the Production 3 Phase, Critical impact Security Advisories (RHSAs) and selected Urgent Priority Bug Fix Advisories (RHBAs) may be released as they become available. The official life cycle policy can be reviewed here: http://redhat.com/rhel/lifecycle This issue does not meet the inclusion criteria for the Production 3 Phase and will be marked as CLOSED/WONTFIX. If this remains a critical requirement, please contact Red Hat Customer Support to request a re-evaluation of the issue, citing a clear business justification. Note that a strong business justification will be required for re-evaluation. Red Hat Customer Support can be contacted via the Red Hat Customer Portal at the following URL: https://access.redhat.com/