Bug 72397 - Unhandled Exception In Installer 7.3
Summary: Unhandled Exception In Installer 7.3
Alias: None
Product: Red Hat Linux
Classification: Retired
Component: anaconda (Show other bugs)
(Show other bugs)
Version: 7.3
Hardware: i386 Linux
Target Milestone: ---
Assignee: Michael Fulbright
QA Contact: Brock Organ
Depends On:
TreeView+ depends on / blocked
Reported: 2002-08-23 14:21 UTC by John Brittain
Modified: 2007-04-18 16:45 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Last Closed: 2002-09-04 15:44:06 UTC
Type: ---
Regression: ---
Mount Type: ---
Documentation: ---
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

Attachments (Terms of Use)
anaconda Trace File (57.16 KB, text/plain)
2002-08-23 14:23 UTC, John Brittain
no flags Details

Description John Brittain 2002-08-23 14:21:28 UTC
From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 5.5; Windows NT 4.0)

Description of problem:
Upgrade fails with unhandled exception in anaconda.  Fails in both text and 
graphics mode after package selection phase.  I burned these CD's but 
meadiacheck reported all cd's as OK.  Trace shows the following error:
Traceback (innermost last):
  File "/usr/bin/anaconda", line 633, in ?
    intf.run(id, dispatch, configFileData)
  File "/usr/lib/anaconda/gui.py", line 353, in run
    self.icw.run (self.runres, configFileData)
  File "/usr/lib/anaconda/gui.py", line 814, in run
    mainloop ()
  File "/usr/lib/python1.5/site-packages/gtk.py", line 2676, in mainloop
  File "/usr/lib/python1.5/site-packages/gtk.py", line 130, in __call__
    ret = apply(self.func, a)
  File "/usr/lib/anaconda/gui.py", line 417, in nextClicked
  File "/usr/lib/anaconda/dispatch.py", line 144, in gotoNext
  File "/usr/lib/anaconda/dispatch.py", line 209, in moveStep
    rc = apply(func, self.bindArgs(args))
  File "/usr/lib/anaconda/upgrade.py", line 291, in upgradeFindPackages
  File "/usr/lib/anaconda/iutil.py", line 376, in setClock
    root = root)
  File "/usr/lib/anaconda/iutil.py", line 61, in execWithRedirect
    raise RuntimeError, command + " can not be run"
RuntimeError: /bin/sh can not be run

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1.Boot Using Floppy Image
2.Run through normal selections selecting default options
3.Select "Upgrade"

Actual Results:  Unhandled exception message followed by termination of upgrade.

Expected Results:  RPM should have been upgraded.

Additional info:

It may be that this has something to do with setting the system clock as the 
trace indicates anaconda is attempting to use bash to run hwclock.

Comment 1 John Brittain 2002-08-23 14:23:21 UTC
Created attachment 72584 [details]
anaconda Trace File

Comment 2 Michael Fulbright 2002-08-26 20:42:22 UTC
Could you test your CDs following these instructions please:


Comment 3 John Brittain 2002-08-26 21:39:43 UTC
Yes I have used mediacheck to validate the CD and they are OK.

Comment 4 Michael Fulbright 2002-08-28 17:14:19 UTC
If you look on VC4 (cntl-alt-f4) when this error occurs do you see any read errors?

Comment 5 John Brittain 2002-08-29 13:39:36 UTC
No I don't see any read errors.
On VC2 I see the single line:
On VC3 I see a screen of load messages(???) ending with:
*anaconda floppy device fd0
On VC4 I see a screen of log messages (no errors) ending with:
<6> Journalled Block Device driver loaded
<4> EXT2-fs warning: maximal mount count reached, running e2fsek is recommended
<4> EXT2-fs warning: maximal mount count reached, running e2fsek is recommended
<4> EXT2-fs warning: maximal mount count reached, running e2fsek is recommended
<4> EXT2-fs warning: maximal mount count reached, running e2fsek is recommended
<6> Adding Swap: 66492K swap-space (priority -1)
<6> Adding Swap: 65528K swap-space (priority -2)

Comment 6 Michael Fulbright 2002-08-29 16:38:19 UTC
I would recommend you try a hard drive based upgrade since you have already
downloaded the ISO images.

Comment 7 John Brittain 2002-09-04 15:43:59 UTC
I tried the harddrive install and experienced the same error.

Also I attempted to do a linux mediacheck on the ISO images on the harddrive 
but the install program appears not to respond to this option when the images 
are not on CD-ROM.

Comment 8 Michael Fulbright 2002-10-23 20:33:10 UTC
I have not seen this problem before except when there was a problem with the
install media/source.

We have recently released Red Hat Linux 8.0, you may want to try that as we've
made alot of fixes.

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