Bug 724633 (BRMS-540) - IE6/IE7 don't display facts to setup a new "working sets"
Summary: IE6/IE7 don't display facts to setup a new "working sets"
Keywords:
Status: VERIFIED
Alias: BRMS-540
Product: JBoss Enterprise BRMS Platform 5
Classification: JBoss
Component: BRM (Guvnor)
Version: 5.0.2,5.1.0 GA,BRMS 5.2.0.GA
Hardware: Unspecified
OS: Unspecified
high
unspecified
Target Milestone: ---
: BRMS 5.3.0.GA
Assignee: Mark Proctor
QA Contact: Jiri Locker
URL: http://jira.jboss.org/jira/browse/BRM...
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2011-01-21 19:31 UTC by Alessandro Lazarotti
Modified: 2020-09-10 21:11 UTC (History)
7 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Previously, when logged in to the JBoss Enterprise BRMS user interface with Internet Explorer 6 or 7 and attempting to edit a working set, the available fact types were not visible. This has been resolved and the facts are now visible.
Clone Of:
Environment:
Fedora 14, JDK 1.6 sun/oracle, BRMS 5.1
Last Closed:
Type: Bug


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker BRMS-540 0 Major Closed IE6/IE7 don't display facts to setup a new "working sets" 2014-02-25 04:03:15 UTC
Red Hat Issue Tracker GUVNOR-1164 0 Minor Resolved IE6/IE7 don't display facts to setup a new "working sets" 2014-02-25 04:03:14 UTC

Description Alessandro Lazarotti 2011-01-21 19:31:47 UTC
Help Desk Ticket Reference: https://c.na7.visual.force.com/apex/Case_View?id=500A0000005iSF2&sfdc.override=1
Steps to Reproduce: Go to Knowledges bases -> Create New -> Working Sets
Available facts list should populate as it does in chrome/firefox.
Workaround Description: Use Firefox
securitylevel_name: Public

When logged in and attempting to edit a working set, using IE6/7 none of the available fact types show up. They are present in the DOM but do not display on screen properly

Comment 1 Alessandro Lazarotti 2011-01-21 19:49:28 UTC
Workaround Description: Removed: Use Chrome or Firefox Added: Use Firefox


Comment 2 Alessandro Lazarotti 2011-01-21 19:53:55 UTC
Steps to Reproduce: Removed: Go to Knowledges bases -> Create New -> Working Sets
Available facts list should populate as it does in chrome/firefox.

Attached two printscreens to compare, IE6 and Chrome. Added: Go to Knowledges bases -> Create New -> Working Sets
Available facts list should populate as it does in chrome/firefox.


Comment 3 Alessandro Lazarotti 2011-01-21 19:54:42 UTC
Help Desk Ticket Reference: Added: https://c.na7.visual.force.com/apex/Case_View?id=500A0000005iSF2&sfdc.override=1


Comment 4 Alessandro Lazarotti 2011-01-21 19:55:34 UTC
Link: Added: This issue related GUVNOR-1164


Comment 6 Jason Shepherd 2011-08-24 06:05:54 UTC
Another customer is effected by this on IE 8:

https://c.na7.visual.force.com/apex/Case_View?id=500A0000007rhSC

I'm not sure why this bug is filed for 5.0.2, both linked support cases are for 5.1.0

Also bug 727694 seems to suggest working sets do work at all for 5.1.

Comment 7 Alessandro Lazarotti 2011-08-24 13:58:05 UTC
Jason, it is probably a bug when was migrated from Jira to BZ. The original issue tracker has:

"Affects Version/s: 5.0.2, 5.1.0 GA, BRMS 5.2.0.GA"
https://issues.jboss.org/browse/BRMS-540

I am not sure if it was reported to someone. I will check.

Comment 8 Alessandro Lazarotti 2011-08-24 14:56:46 UTC
jason, the information in this Jira is right. Just scroll down "version" to see another selections

Comment 9 Rick Wagner 2011-08-25 13:27:44 UTC
gss_prioritized

Comment 11 Rick Wagner 2011-08-25 18:01:41 UTC
Re-set suggested release to BRMS5.3, reset 3 ack flags to reposition for next round.

Comment 12 Jason Shepherd 2011-08-25 22:00:49 UTC
I found that this works in OK in BRMS-5.2.0.ER3, using IE 8.
I suggest that we remove BRMS 5.2 from the affects list.

Comment 13 Alessandro Lazarotti 2011-10-10 22:14:29 UTC
Jason, this issue case is only about IE 6 and 7. I am not sure using IE 8.

Comment 14 Jervis Liu 2011-11-23 08:48:57 UTC
Has been fixed on 5.3.x branch. Verified with IE7.

Comment 16 lcarlon 2012-06-13 05:44:23 UTC
    Technical note added. If any revisions are required, please edit the "Technical Notes" field
    accordingly. All revisions will be proofread by the Engineering Content Services team.
    
    New Contents:
When logged in to the BRMS user interface and attempting to edit a working set, using IE6/7 none of the available fact types show up. They are present in the DOM but do not display on screen properly. The workaround is to use the Firefox web browser.

Comment 17 Lukáš Petrovický 2012-06-21 10:40:24 UTC
Fixed a while ago.


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