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Bug 727601 - Repeating Characters in TigerVNC
Summary: Repeating Characters in TigerVNC
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: tigervnc
Version: 6.2
Hardware: x86_64
OS: Linux
high
medium
Target Milestone: rc
: ---
Assignee: Tim Waugh
QA Contact: qe-baseos-daemons
URL:
Whiteboard:
Depends On:
Blocks: 994246 1056252 1075802
TreeView+ depends on / blocked
 
Reported: 2011-08-02 14:53 UTC by sa@tmt.ca.boeing.com
Modified: 2019-02-15 13:30 UTC (History)
6 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2015-01-05 14:35:51 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Description sa@tmt.ca.boeing.com 2011-08-02 14:53:13 UTC
Description of problem:
This bug was reported within F-13 and F-14 (Bug# 607866) and
the bug exists in RHEL 6.1 as well.  Selectively characters
will start repeating (and they are not, usually, the last
character typed at that).  Fingers do not need to be on
the keyboard at the time the characters start to repeat,
but a keystroke is needed to stop the repeat.

Version-Release number of selected component (if applicable):
tigervnc-1.0.90-0.15.20110314svn4359.el6_1.1.x86_64

How reproducible:
Not reproducible, but happens with regularity.  In most cases
it seems that a VNC session needs to be kept 'active' for a
couple of days before the problem starts to manifest itself.
A termination of the VNC session and a creation of a new
server session clears the condition (but then eventually
starts the character repeating problem again).

This problem is particularly troublesome when the characters
start to repeat within a text editor.

Bug# 607866 suggests a fix has been applied for the tigervnc
version in F-13/F-14 -- can a similar fix be applied for
next release in RHEL 6.x too?

Comment 2 RHEL Program Management 2011-08-02 15:28:24 UTC
This request was evaluated by Red Hat Product Management for
inclusion in the current release of Red Hat Enterprise Linux.
Because the affected component is not scheduled to be updated
in the current release, Red Hat is unfortunately unable to
address this request at this time. Red Hat invites you to
ask your support representative to propose this request, if
appropriate and relevant, in the next release of Red Hat
Enterprise Linux. If you would like it considered as an
exception in the current release, please ask your support
representative.

Comment 4 Suzanne Logcher 2012-02-14 23:12:20 UTC
This request was evaluated by Red Hat Product Management for
inclusion in the current release of Red Hat Enterprise Linux.
Because the affected component is not scheduled to be updated
in the current release, Red Hat is unfortunately unable to
address this request at this time. Red Hat invites you to
ask your support representative to propose this request, if
appropriate and relevant, in the next release of Red Hat
Enterprise Linux. If you would like it considered as an
exception in the current release, please ask your support
representative.

Comment 5 sa@tmt.ca.boeing.com 2012-05-11 14:05:50 UTC
This bug also exists in RHEL 6.2.  It is not reproducible,
but happens with a fair bit of frequency.  It seems to occur
most often after a VNC session has been active for several
weeks.  The only workaround is to terminate the VNC server
and create a new session and the problem will not re-occur
for a period of time later (days/weeks, usually not hours).

There seems to be ample documentation on the Web of others
experiencing this same problem with code patches identified
that would (hopefully) fix this bug once and for all, it
just needs to be applied to
tigervnc-server-1.0.90-0.17.20110314svn4359.el6.x86_64
and made available for all future RHEL 6.x releases.

Comment 6 RHEL Program Management 2012-09-07 05:13:00 UTC
This request was evaluated by Red Hat Product Management for
inclusion in the current release of Red Hat Enterprise Linux.
Because the affected component is not scheduled to be updated
in the current release, Red Hat is unable to address this
request at this time.

Red Hat invites you to ask your support representative to
propose this request, if appropriate, in the next release of
Red Hat Enterprise Linux.

Comment 18 Tim Waugh 2013-11-01 11:21:55 UTC
It would be useful to capture the TCP traffic at the point the problem is present.  To do that:

1. On either the client machine or the server machine, run this command as root:

tcpdump -ni eth0 -s 0 -U -w rfb.pcap port 5901

This will start capturing TCP data on network interface eth0 (you may need to adjust this) to/from TCP port 5901 (this is 5900 + VNC display number -- you may need to adjust this). It is best to do this outside of the VNC session (e.g. an ssh login) to avoid problems with typing the command in.

Leave this command running while you carry out the next step:

2. In the VNC session, demonstrate the problem. When you see that a key is being repeated, please wiggle the mouse. This sounds silly but the "move mouse pointer" commands will help me to see at which point the problem was occurring. Please demonstrate the problem a few times.

3. Now return to the tcpdump command. Press Ctrl+C to stop it. Run "du -h rfb.pcap" to check that it has recorded data: it should be fairly large. If it is only a few kilobytes then it has not worked (check the RFB port number and network interface name).

4. Finally, compress that file: "xz rfb.pcap".

Please attach rfb.pcap.xz. I will analyse it to find out the nature of the problem.

Comment 25 Stefano Ionescu-Niscov 2015-01-05 13:09:31 UTC
Please close this bug. WE are now at RELH 6.5 and the bug did not show up any longer.

Thanks,

Stefano Ionescu-Niscov

Comment 26 Tim Waugh 2015-01-05 14:35:51 UTC
Thanks. I think the fix for bug #1054118 might have also fixed this then.


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