Bug 736722 - Internal Server Error when sending back results of packages.verify event
Summary: Internal Server Error when sending back results of packages.verify event
Keywords:
Status: CLOSED EOL
Alias: None
Product: Red Hat Network
Classification: Red Hat
Component: RHN/Backend
Version: RHN Stable
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: rhn-dev-list
QA Contact: Red Hat Network Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2011-09-08 14:08 UTC by Šimon Lukašík
Modified: 2017-07-05 15:16 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed:


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Description Šimon Lukašík 2011-09-08 14:08:35 UTC
Description of problem:
When the packages.verify event is scheduled on the rhel5 system for all
the installed packages (886 in my case), the rhn_check returning
results to RHN will fail with Internal Server Error


Version-Release number of selected component (if applicable):
Red Hat Network 5.2.8

How reproducible:
deterministic

Steps to Reproduce:
1. Register rhel5 system to rhn hosted
2. Software -> Packages -> Verify -> Select All -> Submit
3. rhn_check -vv
  
Actual results:
Traceback (most recent call last):
  File "/usr/sbin/rhn_check", line 367, in ?
    cli.run()
  File "/usr/share/rhn/up2date_client/rhncli.py", line 65, in run
    sys.exit(self.main() or 0)
  File "/usr/sbin/rhn_check", line 64, in main
    self.__run_remote_actions()
  File "/usr/sbin/rhn_check", line 168, in __run_remote_actions
    self.handle_action(action)
  File "/usr/sbin/rhn_check", line 233, in handle_action
    ret = self.submit_response(action['id'], status, message, data)
  File "/usr/sbin/rhn_check", line 190, in submit_response
    action_id, status, message, data)
  File "/usr/lib64/python2.4/xmlrpclib.py", line 1096, in __call__
    return self.__send(self.__name, args)
  File "/usr/share/rhn/up2date_client/rpcServer.py", line 38, in _request1
    ret = self._request(methodname, params)
  File "/usr/lib/python2.4/site-packages/rhn/rpclib.py", line 387, in _request
    raise pe
xmlrpclib.ProtocolError: <ProtocolError for xmlrpc.rhn.errata.stage.redhat.com /XMLRPC: 500 Internal Server Error>

[Thu Sep  8 09:29:34 2011] up2date Warning: haldaemon or messagebus service not running. Cannot probe hardware and DMI information.


Expected results:
No traceback.

Additional info:

Comment 1 Thomas "Shea" DeAntonio 2017-07-05 15:16:04 UTC
As you may already be aware, Red Hat is transitioning from the Red Hat Network (RHN) hosted interface to the Red Hat Subscription Management (RHSM) interface in July 2017. Red Hat has invested in and seen success from RHN for many years, and used that experience to build more robust technologies like RHSM. 
 
If you have not yet migrated your RHN systems to RHSM or you are a Red Hat Satellite customer, please review the information from. https://access.redhat.com/products/red-hat-subscription-management#migration. 
 
Since we are shutting down RHN, no further actions will be taken with this bug or enhancement request.  You can find additional information at RHSM product page (https://access.redhat.com/products/red-hat-subscription-management).  If you have further questions, please contact support (https://access.redhat.com/products/red-hat-subscription-management#support).

Comment 2 Thomas "Shea" DeAntonio 2017-07-05 15:16:05 UTC
As you may already be aware, Red Hat is transitioning from the Red Hat Network (RHN) hosted interface to the Red Hat Subscription Management (RHSM) interface in July 2017. Red Hat has invested in and seen success from RHN for many years, and used that experience to build more robust technologies like RHSM. 
 
If you have not yet migrated your RHN systems to RHSM or you are a Red Hat Satellite customer, please review the information from. https://access.redhat.com/products/red-hat-subscription-management#migration. 
 
Since we are shutting down RHN, no further actions will be taken with this bug or enhancement request.  You can find additional information at RHSM product page (https://access.redhat.com/products/red-hat-subscription-management).  If you have further questions, please contact support (https://access.redhat.com/products/red-hat-subscription-management#support).


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