Red Hat Bugzilla – Bug 73754
ghostscript 6.52-9.4 update degrades print quality on HP895Cse printers
Last modified: 2007-04-18 12:46:32 EDT
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User-Agent: Mozilla/4.0 (compatible; MSIE 5.5; Windows 98; T312461)
Description of problem:
After installing RedHat 7.3, which comes with ghostscript 6.52 and HPIJS 1.0.2-
8, our machines are then configured to utilize HPIJS for HP895Cse printers and
all works well.
RedHat 7.3 currently requires a security update of ghostscript to version 6.52-
9.4. There is no problem in performing the update.
But, when the ghostscript 6.52-9.4 update is performed (it requires the removal
of HPIJS 1.0.2-8 due to a conflict with ghostscript) the result is severe
degradation in print quality from the HP895Cse printers.
Running the # hpijs -h command shows that hpijs 1.02 still exists.
We require the use of ghostscript for other printers, as well as hpijs for our
Therefore, we currently cannot perform a ghostscript update to any of the
machines running RedHat Linux 7.3
Version-Release number of selected component (if applicable):6.52-9.4
Steps to Reproduce:
hpijs is bundled into the ghostscript package in the update. Please show me
the output of 'rpm -V ghostscript', and attach the
/etc/alchemist/namespace/printconf/local.adl file (which contains the printer
Created attachment 75625 [details]
output of # rpm -V ghostscript
output of # rpm -v ghostscript
RPM Version 4.0.4
Copyright (C) 1998-2000 - RedHat, Inc.
This Program may be freely distributed under the terms of the GNU GPL
Can you describe the quality loss some more? Does it look like the resolution
is too low?
Go to the 'driver options' tab in the printer configuration tool
(printconf-gui) and change the quality setting---does that help?
Well as Murphy's Law would have it, the problem is gone!
Instead of using the previous ghostscript download, I downloaded a new copy
this morning and installed it on a machine with a clean RH-7.3 install (one
that had a previous problem). I really hope this is all it was.
Originally, as each text or graphics line ended, the print output would
continue to print a band of pixels to the right margin the same height as the
text or graphic preceding it.
> Originally, as each text or graphics line ended, the print output would
> continue to print a band of pixels to the right margin the same height as the
> text or graphic preceding it.
FWIW, I've seen overclocked machines with insufficient cooling and power
supplies do this kind of thing.