Red Hat Bugzilla – Bug 74125
(G400) X server crashs when OpenOffice opens file
Last modified: 2007-04-18 12:46:45 EDT
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User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.0.1) Gecko/20020826
Description of problem:
X server crashs when OpenOffice opens file
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. Open file foo.doc in OpenOffice
Actual Results: X server crash
Expected Results: Document should open
Happens on two systems that have Matrox G400
Created attachment 76245 [details]
X crash log
Created attachment 76246 [details]
/sbin/lspci -vn >pcilist
Created attachment 76247 [details]
rpm -qa | sort >rpmlist
Created attachment 76248 [details]
document to open in OpenOffice
Created attachment 76249 [details]
rerun "/sbin/lspci -vn >pcilist.root" as root
Created attachment 76250 [details]
Please update to XFree86 4.2.0-72 as 4.2.0-71 had a very serious
If you disable DRI does the problem stop?
Also, try disabling 2D acceleration with "noaccel".
Please provide updated results with the above tests, then we can
troubleshoot further and hopefully find the problem.
problem still exists on 8.0
from /etc/X11/XF86Config prevents X crash on open of doc.
Created attachment 79484 [details]
rpm -qa | sort >rpmlist
Created attachment 79485 [details]
run "/sbin/lspci -vn >pcilist.root" as root
Created attachment 79486 [details]
/etc/X11/XF86Config with dri
to the "Device" section of /etc/X11/XF86Config prevents the crash as follows;
# no known options
Identifier "Matrox Millennium G400"
VendorName "Matrox Millennium G400"
BoardName "Matrox Millennium G400"
*** Bug 75466 has been marked as a duplicate of this bug. ***
Try removing option noaccel and trying this instead:
Option "XaaNoScreenToScreenCopy" to Section "Device" in your
Does this also fix the problem? If so please attach latest config+log
for further analysis. Thanks.
Did anyone resolve this yet?
We also have the same problem (Matrox card, X server crash, and sometimes a
system halt) when opening a (different from the file referred to above) (Word)
document in openoffice 1.0.2 on redhat 7.3
I tried the Option "XaaNoScreenToScreenCopy" as suggested above and restarted X.
What happened was:
On opening document, X server crashes.
On restarting X server the file opens and displays fine.
On scrolling the document, the X server crashes
On restarting the X server, the document opens fine and scrolling works fine.
Restarted X server by hand, then
On opening the document the X server crashes
On restarting the X server the document opens fine but on scolling, the system
I also tried the noaccel option and that seems to fix it fine. The main problem
then is that the Xserver is so slow when running with either noaccel or